We were really excited to book this hotel looking at reviews and based on fact it was new and modern But soon we came down to Earth Over priced , location not easily accessible, room small, no shower mat in shower. Rooms are on same standard of modern travelodge or premier inns which you can accept for the price you pay , 156£ for a twin room for one night is not a fair price if you deliver same standard of travelodge in main queen street selling the same rooms with same amenities at 68£ or premier inn at glasgow airport at 89£ and trust me their price was justified by location first of all than amenities and rich selection of breakfast and freshly baked items Breakfast at chops was a disgrace and overpriced , breakfast items like brioches and muffins dry and old , stale food we went down on morning around 9 am there were just 4 tables eating so can't say it was a busy morning , staff seems annoyed to see guests and there was no choice of vegetarian breakfast available , we had to ask for some vegetarian items and the vegetarian sausages were horrendous , they presented us with a square tile sausage of morrisons which was extremely dry and smelly ,literally leather piece , i was disappointed to leave it to the bin as i am against the food wastage and had to left on table dry muffins dry croissants and dry sausages , had to ask for an omelette with tomatoes and they refused to make it tomatoes than asked for a simple and waiter came out with tomatoes one ,i assume waiter added tomatoes Chunk om top coz chef refused to make it and when chef refused to add items on a dish we all know in hospitality it comes as premade dish so they dnt want to take responsability . On leaving the chops no bye or interaction from staff, On bar bed and breakfast rate in a 4 star hotels at least a water bottle is provided in room and on booking we were told there was a fridge in room as minibar , reading other reviews of guests confirming they were provided with minibar items on arrival we booked this as extra and found fridge empty . Not fitt for health and safety as the main pillars of the building in main public areas are uncovered and concrete is falling in chunks from corners coz the pillars are not covered , same is on the ceiling of main entrance and reception area which is uncovered , was playing pool in reception area and got scratches from the rough corners of the pillar next to pool . Absolutely not a 4 star and not a full English breakfast, maybe can be a 1/4 of English breakfast if we want to be honest .
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