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Branding of Ramada did not live up to our standard. The miscomm between the night and morning shift staff need lots of work!! Being told you can check-in early at 2 pm(upon arrival at the hotel at 8 am) and only to wait another 30 minutes for the room at 2.30 pm, is HIGHLY unacceptable! And other guests who were waiting at the couch got to their rooms before us. Not an experiece you would want after a red-eye flight. There are other hotels nearby who accommodate guests at least before 1 pm if they’re informed of their flight details. The security staff,on the other hand, were eveready to assist us! Rooms are just okay.. Dated and needs more work done. Would I stay here again? Sadly not.. Hope you guys improve on communication. It’s part of good service!

The hotel location is good. About 15-20 minutes from airport, very convenient for a short transit trip Walking (don't do that in summer) distance to National Museum, Islamic Art Museum and Souq Waqif. My flight arrived in early morning and the front desk charged me for early check-in at about 2/3 of the full night rate...Except for this, the staffs were generally friendly. Room space is huge, 60sqm+, but the view is almost blocked though I booked city view. But does't matter too much as it's not necessary to open the curtains during day time due too too strong sunlight. Sound insulation is not good enough.