Location is excellent. Amenities are satisfactory. Hotel is clean. Restaurant staff are friendly. Room service staff are polite and do their job perfectly. Staff at reception desk and uncooperative. I just want to mention one incident. Three hours before check out I told them that I will be checking out on time , but I may need half and hour or one hour at most to pack my things. The lady said I have no problem. Nonetheless, they send someone who knocked at my door to remind me of the check out. I’m travelling for more than fifty years, and I had never encountered such a situation. Imagine I stayed in this hotel for a total of more than 50 days during the last two years . Pathetic