"One of the cleanest and best places we have stayed. The front desk staff provided excellent service.
We really enjoyed and appreciated the welcome birthday cake they prepared for my husband. It was a thoughtful gesture that made our stay even more special.
The only thing we didn't like was the service at Palm Cafe. It was early in the morning, but one of the staff members did not seem welcoming and wasn't smiling or engaging with guests. We hope he can improve in the future.
Overall, we had a great experience and would recommend this place."
"⭐⭐⭐⭐⭐
This was my second stay at Hotel Tano, and somehow it was even better than the first. I stayed in a different room this time and was just as impressed with the overall experience.
One of the biggest advantages of this hotel is the location. Several stores, restaurants, and other conveniences are within walking distance, making it easy to enjoy Guam without constantly needing transportation.
The hotel has a modern, upscale feel that makes the stay feel much more luxurious than the price point would suggest. It’s one of those rare places that delivers a premium experience without the premium cost.
I would absolutely stay here again. In fact, we’ll be returning to Guam, and Hotel Tano is already at the top of my list. Consistently great accommodations, an excellent location, and outstanding value make this an easy recommendation."
"Overall stay at the Guam Bayview Hotel was pleasant for my family of four including two boys. Having an outdoor pool was the best part about the hotel for my children. I would rate the hotel higher but the sound barriers are poorly constructed. I am little noise conscious. Thank you Trip.com for assisting with the airline ticket and room reservation, which made my trip much easier."
"The place is very beautiful and at walking distance from the airport (it took me 25 min. on foot). The room may have had partial view of the sea, but it was very enjoyable. The room is the size of an apartment and very luxurious with tub, shower, heated & multi-function toilet seats, kettle, big flat TV, air-con and don't remember what else. With the room comes the access to the gym and the swimming pool, which were nice, but not of the level of the rooms. Anyway it would be a pity to use them because Ypao beach is very near and it is simply wonderful with pristine, turquoise, calm and shallow waters thanks to the coral reef. The biggest downside of the place is the price: everything is really overpriced in Guam. Luckily I caught a good offer with huge discount, but otherwise it is crazy expensive. It lacks of affordable options and anyway with the same money in other places it would have been even better."
"There is only one complaint I want to make is regarding the Thai restaurant soi at the hotel. The food was great, however the service needs to be improved.
We ordered 2 appetizers and 2 main dishes. After we ordered, 5 minutes later, the 2 main dishes came first, a couple minutes later, the 2 appetizers came. We were eating at rush. At the end we ordered a dessert, however it took 20 minutes to come.
Also, the waitress never came to ask about our comment on the food. Comparing with the restaurant next door we had dinner the night before, it was quite an unpleasant experience.
Again the food is the best Thai food we have ever had."
"I recently had the pleasure of staying at Crowne Plaza, and it was an outstanding experience. The hotel boasts modern and well-maintained facilities, with a spacious and elegantly designed lobby that creates a welcoming atmosphere. The fitness center is equipped with state-of-the-art machines, and the clean and inviting pool area was a highlight of my stay. I particularly enjoyed the on-site restaurant, which offers a breakfast. The bedding in my room was incredibly comfortable, with a supportive mattress, fresh and soft linens, and pillows that allowed me to customize my sleeping experience. The service at Crowne Plaza was exceptional; the staff was friendly, professional, and attentive from the moment I arrived, going above and beyond to meet my needs, whether by providing local recommendations or promptly addressing any requests. Overall, I highly recommend Crowne Plaza for anyone looking for a comfortable and enjoyable stay, as the combination of excellent facilities, comfortable bedding, and outstanding service makes it a top choice for travelers."