"The location was perfect for a solo traveller. A close walk to the beach, many restaurants, & a shuttle bus that stops at different shopping malls & other hotels. The room was clean, but the bathroom could have been cleaner. The sink and hand rails are stainless steel, but were full of limescale. Nothing was shiny or polished.
I was there for a week & only received housekeeping once. I noticed other guests asking the receptionists to get someone to clean their rooms.
The reception staff were friendly, however I asked a member of staff to book me a taxi & luckily I double checked because it wasn't booked. Overall it was a nice hotel, I would stay again because of to the location and spacious room. Also around the pool could use a jet wash the floor was filthy."
"“Absolutely loved our stay at Hyatt Regency Guam! The location is perfect — beachfront in the heart of Tumon Bay, with stunning ocean views from our room balcony and just steps away from the white sandy beach, shopping at DFS Galleria, restaurants, and nightlife.The room was spacious, clean, and comfortable with modern amenities and a great bathroom. But the highlight was the beautiful pool complex — multiple pools including a kids’ area with slides, a lazy river, and direct access to one of the best beaches in Guam. The sand is powdery white and the water is crystal clear.The staff were incredibly friendly, attentive, and helpful throughout our stay. Everything felt well-maintained and relaxing. Excellent value for a beach resort experience. Highly recommend Hyatt Regency Guam — we’ll definitely return on our next trip to Guam!”"
"⭐⭐⭐⭐⭐
This was my second stay at Hotel Tano, and somehow it was even better than the first. I stayed in a different room this time and was just as impressed with the overall experience.
One of the biggest advantages of this hotel is the location. Several stores, restaurants, and other conveniences are within walking distance, making it easy to enjoy Guam without constantly needing transportation.
The hotel has a modern, upscale feel that makes the stay feel much more luxurious than the price point would suggest. It’s one of those rare places that delivers a premium experience without the premium cost.
I would absolutely stay here again. In fact, we’ll be returning to Guam, and Hotel Tano is already at the top of my list. Consistently great accommodations, an excellent location, and outstanding value make this an easy recommendation."
"Great service! The room was spacious, quiet, and clean for a good price. I would definitely recommend to other travelers/locals who would like a staycation for a price that wouldn’t break the wallets. Minor inconvenience wad how far an elevator is but other than everything was great and smooth!"
"My family had an amazing time at Lotte Hotel. The service was good and the facilities were clean. It is conveniently close to a lot of things that we wanted to do. We enjoyed the restaurant at the hotel (La Siene) with all the different kinds of foods available and made use of the kids playground -- my boy really loves it there, especially with the new expansion. It was very family friendly, and will look forward to our next staycation."
"One of the cleanest and best places we have stayed. The front desk staff provided excellent service.
We really enjoyed and appreciated the welcome birthday cake they prepared for my husband. It was a thoughtful gesture that made our stay even more special.
The only thing we didn't like was the service at Palm Cafe. It was early in the morning, but one of the staff members did not seem welcoming and wasn't smiling or engaging with guests. We hope he can improve in the future.
Overall, we had a great experience and would recommend this place."
"There is only one complaint I want to make is regarding the Thai restaurant soi at the hotel. The food was great, however the service needs to be improved.
We ordered 2 appetizers and 2 main dishes. After we ordered, 5 minutes later, the 2 main dishes came first, a couple minutes later, the 2 appetizers came. We were eating at rush. At the end we ordered a dessert, however it took 20 minutes to come.
Also, the waitress never came to ask about our comment on the food. Comparing with the restaurant next door we had dinner the night before, it was quite an unpleasant experience.
Again the food is the best Thai food we have ever had."
"I’m glad that my family and I stayed the night over for my baby girls birthday. Service was awesome and the employees are very friendly. I will do it again anytime with my babies, it was a weekend well deserved! Thank you for your services!!!"