"Great location, room was clean enough. Staff very average, in reception and bar staff was very polite. In a morning cleaner did not even say hello to guests passing by. At a breakfast staff was behaving like they don’t really want to be there… general staff impression below expectations …. Could be more smiling and engaged to their job role …. Impression and body language it’s very important when hosting people…"
"Excellent location. 3 minutes from the train to & from airport. 5 minutes from train station to other cities.
Service is good, hotel is clean, breakfast is above average.
Bed a little bit too soft for me.
I will recommend this hotel for Warsaw!"
"I recently stayed at the Sheraton Grand Warsaw, and it was an absolute delight from start to finish. The first thing that struck me was the size of the rooms. The room were spacious, beautifully furnished, and gave me plenty of room to relax after long days exploring the city.
The staff truly made the stay special. Every interaction, from check-in to housekeeping, was met with genuine friendliness and attentiveness. They went out of their way to make me feel welcome and even offered helpful local tips that made my trip smoother and more enjoyable.
Cleanliness was another highlight. The room and bathroom were spotless, and it was clear that the hotel takes hygiene seriously. Coming back to such a pristine and well-kept space each day felt like a small luxury.
Overall, Sheraton Grand Warsaw combines comfort, top-notch service, and meticulous care. I left feeling well-rested and appreciated, and I can’t wait to return on my next trip to Warsaw."
"Its a basic airport hotel, clean room, bathroom clean and with soaps and large shower. No amenities for personal hygiene. Water is via a refillable flask, which is very economical and friendly. Accross the road from the departure level. Poor car drop-off facilities and no adjacent parking. Friendly helpful staff."