"You get what you pay for and what’s stated. The location is very good, there’s a local supermarket around the corner for supplies. My only issue is, there were urine stains on my toilet seat - I cleaned it myself, how it got there I do not know. Also the service attitude of one of the receptionist (her name is Madhu) left a sour taste for me - I changed my plans and reduced my stay, she demanded that I cannot do that and I cannot leave - without listening to me about the refund which had already been issued. Her peers were much friendlier.
The staff for breakfast were super accommodating and nice, also the two ladies in the cafe downstairs."
"⭐⭐⭐⭐ Good stay, great staff — pool‑side dining rules a drawback
The team at Marino Beach Hotel were absolutely amazing warm, attentive, and always ready to help, which made my stay really pleasant and comfortable.
The one disappointment was the strict policy: Food are not allowed near the pool or sun‑lounge areas, only in one corner of the rooftop Level 10. This isn’t a practical choice many guests want to relax and enjoy a light meal or snack while staying by the water. Having to dry off and change fully to enter the restaurant meant it was often empty, and I think the hotel misses out on extra business this way.
Otherwise, a nice, well‑kept property with lovely people just hope they review that rule soon."
"Location is consider prime central location, 3mins drive to Face Galle Mall and beach. The hotel is old and outdated. I was assigned old outdated room on 15th floor at 3:30pm. My attival experience is very bad due to pver crowded guests at check-in area and they do not have enough man-power to cater the peak. I'm disappointed with my room x old and outdated. After 2 nights stay I requested to change to RENOVATED room at level 8. Which is much comfortable and same as advertised in trip.com. i extended another 3 nights and total stay for 5 night ay hilton. Breakfast area is very crowded and the spread is okay. Next time I willntry sheraton colombo"
"Mandarina Colombo is a modern hotel with clean rooms and a hot shower, offering easy access to the city. PickMe rides are readily available, and it's about a 40-minute drive from Bandaranaike Colombo Airport.
The hotel is conveniently located, just an 8-10 minute tuk-tuk ride from Gangaramaya Temple and the surrounding lake. The room was well-equipped with coffee and tea sachets, a kettle, bottled water, basic toiletries, and fresh towels. The bed and pillows were comfortable, ensuring a good night's rest.
Facilities include a mini gym and a rooftop pool, adding to the overall experience. A great choice for business travelers, couples, or anyone looking for a short, comfortable stay in Colombo."
"The room was clean and offered a view of the Lotus Tower. There is also a restaurant on the rooftop. The front desk staff were polite, spoke good English, and recommended attractions within a 20-minute walk. They also gave us a refrigerator magnet as a gift. The hotel has security stationed in the lobby.
However, the soundproofing in the room wasn't the best. We could hear people talking in the hallway, and in the morning, there was noise from cawing crows and broadcast announcements.
Overall, it represents good value for the price."
"This was our second time visiting this hotel. We were pretty impressed during our first time but sad to say that this time there were so many disappointments. We had to change rooms 5 times due to various issues. When we checked in and proceeded to our first room, it smelt of cigarette smoke. We changed to another room and it smelt of awful toilet smell. We changed to another room and stayed there for a night, realizing we were covered with insect bites all over our body the next morning. We then changed another room where the aircon was very dusty and the room was very dusty as well. We adjusted to that but I fell sick the next day due to the dust. My husband requested for another change and they finally only then gave us an upgrade of a room but we were already half way through our stay. Housekeeping service was not always prompt and I had to call in a couple of times just for water and towels. Breakfast was really good. Sadly, I won’t be coming back to stay again due to all these issues. Hopefully management can work towards bettering it."
"Kingsbury hotel is in a prime location closer to the beach activities. Some rooms are with sea view. Shopping mall is nearby that offers variety of shops and services.
Restaurants provide wide selection of food options with local and international cuisines.
The rooms are carpeted which emits old odour. The room furniture needs modernising.
We experienced issues with booking. They couldn’t find our booking and gave us a room in a lower floor and the furnitures were old with smelly carpet. On my complaint, we were upgraded to a suite room in a higher floor which was classy and the view was excellent. Don’t know I can afford to stay in a suite.
The staffs were helpful. I didn’t have a chance to use all amenities but I noticed there were many options.
I will stay again if I am given a room in a higher floor or if I can afford a suite room."