"The hotel is as a transfer station about my safaris tour for me to stay in nairobi.First,it include the spa,self-restaurant,gym(the gym has the richest sporting equipment at all the hotels I have ever lived for )and swimming pool.second,It has a security method you need to accept the check about the thing you carry-in and let your baggage through the x-ray that enter the hotel ensure the safety about customers.third,although the style of the room is old and feel you back to 1990s,but feel really classy and gentle about the style of the room,and you sit in the balcony you could appreciate the scenery of the nairobi CBD.
finally,for the another part,it is the only i feel not well about the hotel is the foods in the restaurant is not rich as I think at first,because the price for a person for dinner is over 20usd but its foods is a little monotonous.suggest adding local specialty cuisine
In conclusion,the hotel is better than i think before i live for it,it is really worth to live in it,and the servers in the hotel is really friendly and hospitality"
"Special mention goes to the front desk attendant Margaret O, and waitstaff Newton from the main restaurant, who were the epitome of class and service delivery. They were lovely.
Spa services on the other hand were terrible, passive and the location is not that great. It would be nice if better trained staff were onsite, to match the quality of the rest of the hotel staff."
"As a business traveller, we're here for 7days. Breakfast remains the same daily. Comes with a compact gym that caters to all your needs.
Rooms are very clean but the smells of cookings fumes were quite heavy as we were staying right under the rooftop bar. Dragging of chairs can be quite disturbing as well.
The bonus is that we had our own mini balcony which gives us a good view of the neighbour with bright morning sun."
"The hotel itself is in a great location. However, there are major constructions going on outside our room which started at 8am until 6pm - not the hotel’s fault, however, when we asked to move rooms with one woman and she insisted there was no construction going on, even after showing her a picture of it, so we were denied. We asked to move again the following day with a different worker who was more than happy to help. Our new room was away from the construction, so it was very quiet.
The breakfast was great, I would highly recommend it."
"The Kenyan staff were wonderful and could not do enough during my stay. The opposite of the Asian staff
Buffet Breakfast is not available in Sundays. Yet, took my payment
I asked for coffee at breakfast and was told no milk. I then pointed out. That they were offering me cereal. That has milk. I was reluctantly then given milk for my coffee
Room was ideal and very clean and modern
I cannot understand why they do not have menus in English. Only Chinese 🤷🏾
Asian staff apart from manager. Do not speak English."
"My stay at Pride Inn Azure was fantastic. The staff were accommodating, friendly, helpful, kind. Everyone smiled and went above and beyond if I had any questions. The room was huge. The bed was so comfortable. I slept like a baby both nights. The breakfast was very tasty, with so many options to choose from. The service was outstanding. The hotel’s décor and furnishings was immaculate. I felt very comfortable here and I highly recommend it. As a solo traveller I felt very safe. The only thing that’s a bit uncomfortable is where the pool is located. You have to walk past the outdoor restaurant seating to go to the pool. I wish the changing rooms lead directly to the pool. I didn’t use the pool for that reason. The gym had great equipment. There was a personal trainer there who helped me achieve a fantastic full body workout. He was brilliant. I love mostly everything about the hotel. I’d love to thank Maryann in particular for her outstanding service. She’s a real gem. But honestly, all the staff were amazing. The hotel is also in a great location - woth shops and malls within a short walking distance. I’ll be back and I’ll tell everyone I know about my experience. Thank you!!"