"Bit of work going on with the lifts atm so quite a wait for going up and down, and especially challenging in the morning as the house keeping staff use the same lifts for moving bedding and cleaning supplies up and down. Likewise, we ended up on the car park side so early trucks at 8am were a bit of a ride awakening."
"appalling pressure emails to check in on line - which I ignored- cheerful efficient receptionist booked me in despite emails received a day or so before indicating that not checking in on line might cause difficulties. still only one lift working (seems a long term problem). allocated room on 5 th floor - corridors well carpeted, clean, and rather posh! room clearly upgraded and very nice with posh bathroom, huge tv which was easy to negotiate, kettle & lots of t, coffee & milk - appreciated. efficient heating, comfortable bed but only one pillow & no spare. took 7 minutes to reach reception in the morning as only one (very slow) lift. fabulous vfm, but they need to get lift sorted permanently & stop threatening that not checking in on line could cause difficulties! - actually recommended!"
"Very clean, modern, practical! Have a sofa for work and to watch TV together! The lounge has space for you to plug your laptop and work. These are all I needed.
10 mins walk from the city center. I will come back again for the value for money and friendly staff."
"Because my flight was late setting off from Dubai by one and a half hours. I missed by connecting flight from Istanbul and had a get a flight the day after.
When I arrived in Birmingham the next day and went to the hotel they said my both days have been cancelled and I had to rebook again which cost me another £120. They told me to take it up with Trip.com. Which was very disappointing."
"Just a few steps to birmingham coach station. For solo traveller,be careful if you arrive at midnight because the road to the hostel is dark and no people on the road. Except for the weekend there is a bar and few drunk people. The hostel is nice and the room is comfortable except if you have chinese roomate that always make a noise at night. Locker is available and make sure you have your own padlock. Wifi conmection very good,the lady at the counter also very nice and helpful."
"I recently stayed at this hotel and had mixed impressions. The surrounding area initially felt quite run‑down, and on arrival there were a few homeless people with a dog outside. Throughout my stay I noticed quite a number of homeless individuals and people who appeared to be intoxicated in the nearby streets, which didn’t create the best first impression.
That said, the hotel itself was much better than the area around it. My room was clean and comfortable, the bed was great, and both the shower and the heating/air‑conditioning worked perfectly. I also didn’t experience any noise issues during my stay.
Overall, the hotel was good once inside, but the location may not suit everyone."