"For the price absoloutly brilliant, the staff were brilliant and very attentive. We only needed one night in Vallodolid so this was perfect. Would definitly stay again if staying over in Vallodolid."
MMuammer CiderVery nice and authentic feel to the hotel. Room is as in pictures, comfortable and clean. Pool was a bit small to use. Limited breakfast choice for early risers but everything was tasty. Definitely a recommend.
ผผู้ใช้ไม่ระบุชื่อOne of my favorite accommodations in Mexico. The resort was beautiful and the staff were incredibly friendly. After reading reviews of how tricky it was to find the resort we were nervous, but all we did was message the resort on whatsapp and they sent very clear instructions how to get there. You'd have to come in from Valladolid but that was a nice detour to see the city! I have stayed at big name resorts that were equally as nice that were charging triple the price, this place is an underrated gem and not crowded (we were the only two people on the resort, we felt like royalty). We will be back. As two history nerds we enjoyed that the grounds had their own mayan ruins and 3 cenotes to explore.
ผผู้ใช้ไม่ระบุชื่อLa verdad es un lugar muy agradable la cueva fanulosa el agua de esta muy bien. El hotel
un poco menos amplio de lo que pensé en realidad .El personal es amable y muy atento para atenderlo a uno. Sobre la ubicación sin problemas. No tengo queja en general.....solo tuve un inconveniente.....una noche al entrar a mi habitación se percibía un olor muyyyyyy fuerte a orín o popo de gatito no lo sé , lo comenté en la recepción y su respuesta fue una evasión ....argumento la Srita que lo que olía así era la materia con la que están construidas los techos.....eso era inverosímil..... esto no me gustó en todo caso debía haber más inconformidades y no las había según me dijo la gente de la recepción. Me queje , nos sentamos a cenar y al regresar ya no olía.....que hicieron no lo supimos 🙂↔️ creo que debieron haber olvidado recojer los desechos de los gatitos....Si fue desagradable esto... Aún así me gustó salvo esto ...
ผผู้เข้าพักExcelente lugar, gran construcción y muy limpia, ambiente amigable y respetuoso por parte del personal .
La comida excelente.
Única observación: El aire acondicionado de mi habitación comenzó a tirar agua dejando un amplio charco en la habitación, únicamente se me proporcionó una toalla para yo secar y se me indicó que únicamente podía usar el aire en 25 grados. Fuera de eso todo bien.
ผผู้เข้าพักAmazing stay – Highly recommended!
This hotel was absolutely wonderful. The views from inside were stunning, and the staff were incredibly kind and helpful. When they found out it was my first time visiting Mexico, they brought out a map of the city and went above and beyond by marking all the key spots — including what to see, opening hours, entrance fees, and how to get there.
They also recommended several authentic Mexican restaurants to try, giving me plenty of great options. On top of that, they provided detailed advice on how to travel around the area — including transportation tips and fair prices — which really helped me feel safe and confident exploring.
Their hospitality completely changed my perception of Mexico and made me feel very welcome. If I ever return to Valladolid, no matter how many times, I’ll definitely stay here again!