ผผู้เข้าพักWe had a lovely stay at this amazing hotel. It’s a bit outside the ancient town, but we actually preferred it that way, especially since they offer electric scooters you can use to ride there yourself. This gives you a lot of freedom. We hiked through the valley and went to the starting point by scooter. You can also simply ride around and enjoy the amazing landscapes on the scooter.
The room itself is lovely; the hotel is brand new and the view is absolutely stunning. If there hadn’t been a small road in front of the hotel, it would have been even more perfect. The staff (we believe it’s a family) run the hotel together, and that really sets it apart from other hotels in town. Breakfast is cooked with vegetables freshly picked from their garden, and you can also enjoy delicious homemade dinners here. With the help of a translation app, communication was smooth, and they also picked us up from and dropped us off at the train station.
Overall, it’s a beautiful, clean, and modern hotel with a warm and welcoming atmosphere thanks to the people. Thanks again!
ผผู้เข้าพักOverall, the front desk staff service was excellent. Most of those we spoke to were helpful and professional. However, there was this one person whom I would like to highlight in the hopes that he can be better trained. One of the front staff, a young man with curly hair, kept singing when he pushed our luggages and he also sang a bit while at the counter. This is actually very unprofessional because the front desk staff represents the hotel to a certain extent. He was also quite unhelpful when we asked him questions as he would give a one liner statement and go back to doing whatever he was doing. The other staff at the counter had to step in to answer to our questions.
In terms of cleanliness and view, it was quite good. The view in particular from our windows was amazing and had a very peaceful vibe; you can see the surrounding mountains and the ambience of the room added on to the quality.
MMarcia PrescottIf you are in this area, I would definitely recommend staying at this hotel. It was a great experience. The feeling is very rustic and feels old. But really really awesome. The people there can speak English really well. They took good care of us and made sure that we had everything we needed. Breakfast was included and we had an option for an American breakfast. It was kind of nice after we'd been in China for so long. There's a lot of amazing scenery nearby. And a few little shops. There is a hike up to Moon Hill which is awesome and not very far.
ผผู้เข้าพักOur stay at TUI Blue Xiangheli Hotel in Yangshuo was truly exceptional.
First of all, I would like to highlight the impeccable service. The entire team is incredibly kind, sincere, and polite — something that genuinely sets this hotel apart from large chain properties. There is a level of warmth and personal care here that is rare to find.
Upon arrival, we were kindly upgraded to a room with an even more stunning view, which made our experience even more special. The room itself was beautiful, spacious, and thoughtfully designed, with breathtaking scenery all around.
What impressed me the most was how helpful and attentive the staff were throughout our stay. They assisted us with booking tickets for various activities and even helped with personal matters, such as handling orders from Chinese online marketplaces. Their willingness to go above and beyond made a huge difference.
The hotel facilities are also excellent. I especially loved the complimentary experiences offered, such as the photo session and cultural activities — these added a unique and memorable touch to our stay.
The location is another big advantage: peaceful and tranquil, yet still conveniently close to major attractions like Ruyi Park. Despite being nearby, the hotel remains quiet and relaxing.
Overall, this is honestly one of the best hotels I have ever stayed at. I would highly recommend it to anyone visiting Yangshuo, and I will definitely be coming back again.