ผผู้เข้าพักThe hotel exceeded all my expectations. From the moment I arrived, the staff greeted me warmly and made me feel welcome. The lobby was elegant and beautifully decorated, creating a relaxing atmosphere. My room was spacious, spotless, and equipped with modern amenities. The bed was incredibly comfortable, ensuring a perfect night’s sleep. I especially loved the stunning view from my window. Breakfast offered a wide variety of delicious options, all freshly prepared. The location was convenient, close to major attractions and transportation. Every detail was carefully considered, making my stay truly enjoyable. I would definitely recommend this hotel to everyone.
ผผู้เข้าพักThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
ผผู้เข้าพักThis trip to Hefei was a little special for me. Although I was traveling with my mother in her 50s, I also wanted to spend time with my boyfriend who lives in China, so I ended up booking two separate rooms at the same hotel.
At first, I hesitated, but it turned out to be a great decision. By reserving two rooms in the same hotel, my mother could rest comfortably in her own space, and I was able to spend time with my boyfriend according to our schedule without making anyone feel uncomfortable. What I appreciated most was being able to respect and balance both relationships — family and partner.
The hotel staff handled the check-in process and room assignments smoothly, and both rooms were clean and well-maintained, which gave us peace of mind throughout our stay. Having two rooms in the same hotel also made it very convenient to move around and go back and forth as needed.
For anyone traveling with family while also needing some personal time, this arrangement can definitely be a thoughtful and practical option.
There seem to be slightly more international visitors than Korean tourists in Hefei, so I decided to write this review in English.
โรงแรมใน Hefei South Railway Station/University of Science and Technology of China, เหอเฟย 8.2% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:DKK 182
9.5/10
ยอดเยี่ยม
ผผู้เข้าพักWow! Of course the staff were extremely friendly and helpful - even amidst me forgetting my passport at home, they still sorted the problem out. The rooms are spacious, neat, tidy, and beautiful with comfortable beds. We were welcomed with fruits and little tomatoes, and there are always drinking water and cold drinks in the room for free. The view is spectacular with the mountain and the lake to be seen from different angles. Quite a pity the swimmingpool had water, but we couldn't swim since they said it was out of season and it hasn't been cleaned recently. I wish they would allow all season swimming. The food was absolutely delicious and the portions were big. They were very accommodating with free machine latte/ capuchino's too. For those who'd like take aways, it can unfortunately not be delivered - the hotel is just too far from town for deliveries. There are a little tuck shop next to the hotel though. The area surrounding the hotel is fantastic; the nature is awesome, the entrance to the mountain peak is quite close by too with a fun park and all kinds of activities. I'd recommend people to go in the autumn, since many places were rather quiet and not as spectacular as expected since it only really flourish in autumn. There are plenty to see and do, but those things are not a walking distance from the hotel. We had a little problem finding taxi's (perhaps because it was during tomb sweeping holiday) and the staff even helped us in this regard. The town about 30-40 minutes by car from the hotel had so many wonderful attractions and restaurants. One can also experience the real village life there. All and all I can certainly recommend a visit and if possible, I would go there again! The whole area is certainly one of Hefei's jewels.