"The Hotel is very convenient, it located near Brighouse Skytrain station, about 10 minutes walking distant. The room is clean and the bed is comfortable, the front desk staff is helpful. There are Richmond Centre, supermarkets, restaurants and shopping area near the hotel. The best things is that they have free shuttle to and from the airport (the shuttle bus had words of Executive Hotel and only a small logo of Surestay by Best Western, make sure don’t miss the airport free shuttle) and free breakfast, I think the variety of food is good. I’d recommend this hotel."
ผผู้เข้าพักService was good, room was clean and well equipped, although short on coffee pods. The decor was dated as were all appliances and fixtures. Chairs and coach were all low (not good for a bad back), the toilet was also old and low. Best feature was close proximity to the Queen Elizabeth Theatre. Worst ”feature” was being told the room had a king bed, but no, just a queen. The isn't the only hotel that misrepresents their beds, what an annoying trend. The onsite restaurant pub is very average. Fries were greasy but my Buffalo Chicken Wrap and my wife's Bacon & Tomato Soup were ok. Service in the restaurant was excellent, very helpful waitress.
SSequeiraVery friendly and helpful staffs, and got upgraded to a 2-bedrooms family suite. We were greeted everything we passed by the lobby. Walking distance to many nice restaurants and the decorations outside the hotel was amazing (esp the lights on the trees at night). Breakfast was top the top floor with a very nice view, however, limited seats available on the buffet area and need to walk some stair to an upper floor to find a seat.