Our stay was wonderful. We went during the week and the overall experience was perfect. The location is quiet and tucked under a small hill with direct view to the great wall which is amazing. The room is super spacious and minimally decorated while totally functional, plus it features a scented steamer to give it a spa feel. The hot spring in the room is golden (best after a day of hiking and walking).
The hotel décor isn’t brand new, so there may be some small marks on the wall, for example, behind the mirror or by one door (speaking more about hosts who don’t take care of the facilitates than the hotel management itself). That said, everything is quite clean, and tidy, comfortable and warm. There may be one or two chilled bugs (tree bug or a small bee) visiting your room…it is the mountains after all. But they are harmless and if you cannot or prefer not to deal with them, the reception is happy to help you.
The service is excellent, plus they were so kind to gift us a warm white mushroom soup (sweet warm delicious drink/dessert-y local delicacy) to warm us up the first night. And the next day when I asked what it was, they were kind enough to offer another cup 😊
Their coffees are excellent! They have a small bar offering simple cocktails and a fridge selling other soft or alcoholic drinks like soda, juice, beer and wine (simple). The hotel set meals are honest and simple, not home-style or farm to table but rather “continental”. However, they are super flexible and accommodating with options and somewhat late orders which is very appreciated on trips when you are not 100% sure you will make it in time for dinner, etc.
They did have a local driver and offered a one-free trip from or back to the train station or another place around the area. He’s quite nice. However, if you are on a tight budget, better check with other drivers for your paid trips and compare with the hotel one to make sure you get the best value for $.
Recommend 100% yes! Foreign and Chinese customers we all seemed quite happy.
Do they speak English? I am not sure sorry. But Trip.com staff are very helpful in cross-communication and the ladies are young so they might!
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