โรงแรมติดทะเลในเปอร์โตวัลลาร์ตา

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

Tiene una excelente ubicación, trato muy amable y muy limpio, sus camas muy cómodas, sólo les recomendaría ampliar un poco más la variedad en el bufet.

While this hotel doesn't have the glitter and glitz of some others,it does have ambiance of what old Mexico was like. Donna Susana is quiet and serene, has an excellent sunning terrace with pool on the roof. The rooms are well maintained by a superb staff. My maid,Sonia, was quite charming and gracious. There are 2 sister hotels with access to the beach so you have all their amenaties. The location is great, walking distance to everthing .

ข้อดี: -ทําเลดี -ห้องพักใหญ่ - ใกล้กับ Malecon ข้อเสีย: - คนเยอะเกินไป -เสียงดัง - ตัวเลือกที่แท้จริงสําหรับมื้อกลางวันเท่านั้นคือร้านบุฟเฟ่ต์ของพวกเขา - สระว่ายน้ําไม่ค่อยสะอาด - แชร์เวลา - พนักงานน่าจะเป็นมิตรกว่านี้หน่อย - บุฟเฟ่ต์ วุ่นวาย/แออัดเกินไป เราชําระเงินผ่าน Trip.com สําหรับห้องพักพร้อมบุฟเฟ่ต์อาหารเช้า พนักงานเช็คอินบอกว่ายังไม่เสร็จและเรายังต้องจ่ายค่าห้องและบุฟเฟ่ต์แยกต่างหาก หลังจาก 2 ชั่วโมงของการสับสนและรอกับเด็ก 1 ขวบ ในที่สุดก็ได้รับการแก้ไข พนักงานไม่รู้สึกเสียใจหรือขอโทษสําหรับความผิดพลาดของพวกเขา

Excelente opción para descansar ya que el hotel es pequeño y tiene muy buena comida y servicio, quizás lo único a rescatar sería que hubiera un poco más de variedad en el buffet pero fuera de eso quedamos muy contentos muchas gracias

Perfect location to walk into town! Highly recommend booking the oceanfront rooms, as the others open out onto the pool. Miguel did a sterling job serving us drinks every day on the beach! I can't rate him highly enough! Live music every night, the food was varied every meal, and we received a complimentary upgraded meal, which was delicious. Loved the all inclusive deal! The beach staff were very helpful to provide beach chairs, umbrellas and tables (thanks Emilio!). The front staff allowed us a later checkout, and the cleanliness of the resort is exemplary! I would definitely come back again! A wonderful experience!

The resort itself was beautiful. And we had an amazing view of the sunset. I do wish there was more variety in the foods and the restaurant options. Surprisingly I thought the Mexican restaurant was not that great, but I liked the Italian place and seafood restaurant. The staff was very friendly. For some reason the heat in the Veranda restaurant was always stifling and made dining uncomfortable. The complex needs more elevators and you end up waiting around a lot. Also, I wish there was more entertainment. Dancing was so fun it should be every night. Overall I enjoyed my stay.

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste

เมื่อมาถึงพนักงานก็ดีมากทันที เช็คอินง่ายสุด ๆ ฟรานซิสโกใจดีและช่วยเหลือในข้อมูล เก้าอี้บนชายหาดเหมาะสําหรับแขกของโรงแรมอาหารอร่อยมากน็อคอร่อยมากและมาการิต้าก็อร่อย ฉันมีความสุขมากที่เราเลือกโรงแรมนี้ ทิวทัศน์นั้นเหลือเชื่อ ขอแนะนําให้พักที่ Blue Chair