โรงแรมพร้อมบาร์ที่ดีที่สุดในเกซอนซิตี

We truly loved our stay at this hotel, and one of the highlights of our experience was how accommodating and approachable the staff were throughout our visit. From the moment we arrived, they made us feel welcome and well taken care of. We were especially touched by the thoughtful welcome greeting prepared in our room, complete with roses and a handwritten birthday note. This small but meaningful gesture really made our stay extra special and showed how much the staff values their guests, which we genuinely appreciated. Since we were traveling as a family, it was also wonderful that the hotel was able to arrange the first two rooms as connecting rooms for us. This made our stay much more convenient and comfortable, especially when traveling with family members. The rooms themselves were very clean, well maintained, and relaxing, which made it easy to feel at home during our stay. The hotel also has a swimming pool that guests can enjoy, which is a great added amenity. While we understand there is a reminder that there is no lifeguard on duty, we do hope that in the future they might consider having one available for added security, or at least someone who regularly checks on guests using the pool, just to ensure everyone’s safety. Overall, we absolutely loved our stay here. The combination of excellent service, clean rooms, and a welcoming atmosphere made our experience truly memorable. We would definitely come back again and highly recommend this hotel, as both the staff and the place itself are simply amazing.

เวลาเช็คอินนานกว่าหนึ่งชั่วโมง ไม่แน่ใจว่าเป็นเพราะวันหยุดหรือเปล่า แต่แถวยาวมากและมีเคาน์เตอร์เปิดแค่ 2 ตัว ไม่มีบริการเปลี่ยนผ้าเช็ดตัวให้ตอนทำความสะอาดห้อง เราต้องโทรไปขอผ้าเช็ดตัวใหม่ ห้องพักสะอาดดี ถึงแม้จะไม่มีห้องสำหรับครอบครัว เราต้องจองแยกกันสองห้อง ซึ่งค่อนข้างยุ่งยาก ทำเลที่ตั้งใกล้ทุกอย่างมาก เราเคยดูคอนเสิร์ตด้วย ดีที่ตั้งอยู่ติดกับ Araneta และ Gateway อาหารเช้าดี สระว่ายน้ำไม่ใหญ่มาก คนอาจจะเยอะได้ง่าย

We lovwd our stay! From 4 day we extended for a week. Superb housekeeping team. Great ammenities and location in the heart of QC. Jus4 perfect. Will definitely come back next time. The kidd are already missing the playrroom and pool.

This was our third stay here during this trip. Everything is great as usual. Once again the staff are amazing. Food is excellent. Pool area is beautiful. We will be back next year.

Firstly, thank you so much to the lovely staff Bianca, who really contributed to my pleasant stay here. She warmly welcomed me at the checkin counter, after recognising me from my previous trip (we were unfortunately downgraded to a lower tier room in Holiday Inn due to aircon issues in Crowne a few months ago). She upgraded my room this time on goodwill to ”compensate” me for my previous experience, and I am more than pleasantly impressed at the cleanliness, spaciousness and comfort of the room given to me. All the staff who I interacted with were extremely friendly, efficient, and assisted us with upmost professionalism. The lounge food was delicious and service was top-notch. One of the best hotel stays I've had in Manila in all my trips!

Stayed in Sotogrande for a much needed staycation. Very accessible and good place to stay. Had to leave the night before checkout and asked if I could take-out the breakfast inclusion the next day. They did and it was such a smooth and wonderful stay overall.

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.

It was better this time than last. The food, admittedly overpriced, was better. This time, we only ate the breakfast that came with the room. The meal last time was bad, so we weren't about to subject ourselves to such torture again. The bangus we had for breakfast was twice as big as the one we were served last time and was properly cooked. The previous time, the fish was fried to the point of disintegratration and should have been thrown back in the first place. We stayed here because it was convenient to where we needed to go. The previous time, they overcharged us by 200 pesos (double the cost) for a room refrigerator. My wife caught this, and they applied the overcharge to this time, which h was fine. Nothing great or terrible about this place. But it's inexpensive and fine if your primary need is a place to sleep

I arrived in the evening and spent and hour trying to find the place . There is NO illuminated sign post indicating that the hotel is beyond the entry road. Sincerely, it’s pathetic. Bad management. I finally found the entrance, and met a whole filming crew for a TV show that occupied every square meter of the road. I accept …a coincidence. The building is large and attractive. But I was annoyed with trying to find the place. Got to my room, no water. However a kind gentleman brought me two bottles. This is an upper class hotel in theory…. Got down to breakfast late due to me being so tired. Kind and considerate staff which meant such a lot. Now I know how to get there, would I stay again ? Yes. But they must do something about the sign posting