"This is a well situated hotel in Angeles. It has a great pool and the staff are fantastic and always helpful.
We moved rooms to a poolside room on the 2nd day and while we were out the the staff even moved our luggage to the new room.
The food is great with a large selection to choose from on the menu.
We will definitely be back. Thanks team."
ผผู้เข้าพักI got the peace and tranquility I required.
The spacious rooms and bathroom were a delightful surprise, as sometimes rooms look spacious only in photos. Aircon is cold and NETFLIX is a bonus. I liked that when you open the sliding doors, you are greeted by an outdoor ambiance and not artificially lighted hallways in traditional hotels. From front desk (all shifts), room service and guards, they were all so courteous, accommodating and friendly. Would definitely come back to Winds. Highly recommended. Thank you for a nice stay experience.
ผผู้เข้าพักVery enjoyable stay overall. The first night wasn't as good though because they gave me a room on the 3rd floor which had a few ants the next morning, so I requested a room change and they gave me a room on the 6th floor which was much better. Housekeeping was good since they clean all the dishes but they don't provide hand towels, only provide packets of bath gel and shampoo and small cheap hotel bar soap which I didn't use. Also, the hot water was only lukewarm the whole time and they didn't have a second trash can after I changed rooms which is strange. Additionally, I had to request trash bags since it seems pretty gross without them. If they fixed these small issues, the hotel stay would be nearly flawless. The gym was top notch.
One other thing, check-in was a hassle since they make you sign this waiver saying you won't break or lose any little item in the room like the 8 picture frames and 2 ornaments on the walls and tables, the chairs and tables themselves, and anything and everything in the room. So I had to check every item was there myself before signing the form.
ผผู้เข้าพักYou can't beat the staff friendliness and service. The hotel is just off the main road, and is very comfortable. The facilities are very nice. The pool is so relaxing to just sit outside and have a coffee. Will return at a later date.
ผผู้เข้าพักGreat location on Walking Street. 10% discount on food and drinks including next door bar Angle Witch. Food was good friendly staff. Swimming good.
Only drawback was a guest who thought he was entitled as he was spending big amount of money, very noisy, abusive to the girls and loud, the girls loud and at times also swearing as was he. This started about 0800 around the pool until he was challenged by hotel staff and he left.
Other than this, was a good stay.
ผผู้เข้าพักI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.