We really struggled with the service here. I told them I was getting married and I have family staying with them as well as family scattered at other nearby hotels. Royal Azur is the only hotel that would not cooperate with us to allow guests into the hotel. We were stopped multiple times at the front gate and the staff in the front desk would not accommodate our needs. Weddings are stressful as it is, however, the hotel did not alleviate any of that and added more levels of stress. I will not be coming back here.
Disappointing experience overall. Outdated rooms, average cleanliness and unfriendly staff. Breakfast lacked variety. The restaurant was full of smoke and strong cooking smells, which ruined the atmosphere.
Bonne experience grossomodo!
Les +:
La vue. Le ptit dej varié. Le spa, le massage. Le calme. L‘intimité.
Les points -:
Pas assez de personnels a la porte. Personne n‘est venu nous accueillir a la porte. On a sorti les valises tous seuls.