ผผู้เข้าพักThe hotel offers aesthetically impressive rooms that match the pictures, with the breathtaking view surpassing all expectations in person. The staff also provided excellent service in accommodating food intolerances. Unfortunately, the culinary experience was disappointing; the food was too mild and underwhelming for the price paid. Furthermore, the Onsen facility was inadequate: it lacked variety with only 2 warm pools and a steam sauna, offered no varying water temperatures (and the cold plunge pool was not cold enough). Additionally, the desired peaceful atmosphere was disrupted by having more of a socializing gathering in the onsen, which lowered the overall impression and value of the wellness area. In summary: excellent rooms but we would have expected more value for money regarding the food and spa.
ผผู้เข้าพักWe had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.