Got a very bad room on first night
But was given better room on next night
Very disappointed since I did not get my welcome fruit basket or welcome drink.
The hotel is really nice! The room has an old-style charm but is both classy and very clean. The location is excellent, right next to the center of Cortona. It shares the same entrance as Hotel San Michele, so when searching on Google Maps, look for Hotel San Michele instead of Piccolo. The staff are very friendly and helpful, allowing us to check in early (around 11 am) without any issues. Storing luggage after checkout was also very smooth.
Amazing hotel with rooms in different buildings throughout the whole village. Very high standards, the staff is very kind, helpful and very professional. It was an amazing experience... this hotel deserves 6/5 ;)))!