We booked 2 rooms. Love one of the room with the view of the stream, especially at night . However, another room is placed at the end of the hotel which need to pass through a quiet and dark path. I was wondering why can't the host upgrade the other room to the front area which is brighter when they have total of 20 rooms but only 2 rooms were occupied on the day we checked in.
Other than that, everything is fine. we got to try local food during supper and breakfast prepared by the host which was new to us.
Love the serenity of this place during late night and early morning when there was not many tourists
It’s such a lovely getaway from bustling cities. It’s so relaxing and the place is so clean and staff are friendly.
The staff still give us a lovely gift of Nanxun white tea for us to bring back. They are so warm.
Overall, it was a pleasant stay. The service was excellent — all the staff were very friendly, polite, and helpful, which made the experience much more enjoyable. The hotel was clean and well maintained, and everything was smooth during the stay.
The location is very convenient, with easy access to nearby attractions and transportation, making it easy to get around.
One small downside was the sound insulation. Conversations in the corridor could be heard quite clearly, and noises from the neighboring room, such as showering, were also noticeable. This might be something to keep in mind if you are a light sleeper.
That said, the good service really stood out, and overall it offers good value for money.
ดีเลิศ
509 รีวิว
9.6/10
ราคาเริ่มต้น
PKR 17,387
ต่อคืน
ดูห้องว่าง
ดูโรงแรมน้ำพุร้อนทั้งหมดในเจ้อเจียง
รีวิวล่าสุดสำหรับโรงแรมในเจ้อเจียง
ดูทั้งหมด
9.5/10
ยอดเยี่ยม
YYorkshireThis was our second stay at the hotel and it was just as nice as we remembered. The staff are very friendly and helpful, the hotel and rooms are very clean and there are lots of lovely views and relaxing activities to do. The food at breakfast and at the evening buffet was delicious and we enjoyed National Day fireworks in the evening. The outdoor pool was very clean and relaxing to use and the jacuzzi was very warm. My daughter loves the play area and we had fun in the arcade. We really enjoyed our stay.
ผผู้เข้าพักTravelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed!
We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving.
One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home.
Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.
ผผู้ใช้ไม่ระบุชื่อIt was overall an alright stay, don’t expect Japanese standards. Apparently they had a soft opening period and just opened on April 15. You can see that things aren’t running so smoothly yet, trip.com shows that spa needs to be booked a day in advance, but on WeChat they said no reservations required and we can use anytime. The second day we wanted to use the spa our second time, and was told by a staff we couldn’t use it again, which we were confused about. Later other staff said we could.
The spa itself had spectacular views, but the outdoor pool weirdly had half eaten and rotten apples floating around. After talking to the spa staff they said it was for aesthetic purposes and guests must have eaten them without knowing that. Worrying hygiene standards 😨 apart from that overall hygiene seems to be alright.
All rooms have our own private courtyard so there are two doors, the main wooden door and then the glass door to our actual room. The main wooden door broke down twice - we couldn’t lock it (more like they didn’t fix the problem fully the first time), which wasted our time as we had to sit around to watch the maintenance staff fixing our door.
Breakfast was okay but half the dishes were way too salty for my taste. Weird mix of “Western”, “Japanese” and Chinese dishes. Cheaper to buy on the spot (168 yuan as of today).
Service was not up to the standard of a hotel of this price point. The staff welcoming us seems like she was reading from a script, we couldn’t hear half the time even after asking her to enunciate clearer twice. Felt like they were here to monitor us more than take care of us. Instead of “how may I help you?”, they actually responded “what’s wrong?” on two separate occasions. I don’t think this is acceptable! Some staff also do not greet guests properly.