Great staff, friendly but professional. Especially thanks to those young ladies in Mao's costumes. They provided valuable information about how to make the most out of our time in Fenghuang Ancient Town, including the best time to see the night-time activities, and where to eat. One the the lady walked us to the stairs/walkway so we can walk to the Town. Before she turned back, she advised us to take a taxi to the hotel due to the walkway will to too dark to walk and unsafe. The room is big with an electric kettle but no tea bag or coffee provided. The breakfast buffet had variety with both Chinese and Western foods.
Very unique hotel in the mountains with 10/10 service and friendly staff. Hu Lin, the hotel manager, went above and beyond helping us from pre-arrival (picking us up from train station) to taking us to the Aizhai Bridge, and arranging tickets to see an evening show. The hotel itself and rooms were incredible, very cozy and modern. Views from the room were beautiful too. Breakfast buffet was delicious too. Overall we highly recommend this hotel!
AAhmed EmadLocation: From a view and nature prospective, this was amazing, and the pictures speak for themselves.
However, note that getting there is another story as its 25-30 minutes from Wulingyan and 40 minutes from Zhangjiajie City and with most Didi drivers doubting the route and even some requesting extra money for their trip back.
Cleanliness: This part is unfortunately the only negative part i can find regarding this homestay, due to the nature of the location, several bugs / insects can be found within the room, and im not sure if the daily cleaning is done properly as the floor was dusty and still littered with bugs.
Service: Amazing !!!!, Mr Huang was one of the best hosts, checking up with me daily and even when im arriving late just to ensure my safety, also helping with booking some activities.
Facilities: Again, amazing. Although i booked the room with the outdoor tub, it was dirty with the color of the water being green and the drainage was not working properly as it flooded the whole balcony. And do note that the smart toilet does not have the bidet feature.
LLiaian KakayI highly recommend this hotel. We even get to play the hot springs as well. I love how it includes the grow spring ticket as well as the buffet breakfast. My baby girl enjoyed the hot spring as well. This is also my first time to try a hot spring! This hotel will leave a lasting impression. We will always gladly comeback here. My husband also enjoyed the hotel service and the hot spring tried the gym, I love how the hotel has a lot of functions and many activities to choose from. 😍😍😍
AAndreasOur host Riva was simply wonderful – warm, attentive, and with an amazing ability to anticipate every wish. She went above and beyond and made us feel instantly welcome.
The accommodation itself is fantastic: beautifully designed with a great sense for interior decoration (Riva truly has a talent for it) and set in a stunning location. Getting there by taxi can be a little adventurous, as the place is somewhat hidden – which often surprises the drivers – but it is by no means a problem. On the contrary, it adds to the charm of the extraordinary setting.
A special highlight was the delicious food, enjoyed in pleasant company while surrounded by nature.
In short: a top location, tastefully arranged, with an outstanding host – highly recommended. We would love to come back anytime!
AAprilblossomsGreat staff, friendly but professional. Especially thanks to those young ladies in Mao's costumes. They provided valuable information about how to make the most out of our time in Fenghuang Ancient Town, including the best time to see the night-time activities, and where to eat. One the the lady walked us to the stairs/walkway so we can walk to the Town. Before she turned back, she advised us to take a taxi to the hotel due to the walkway will to too dark to walk and unsafe. The room is big with an electric kettle but no tea bag or coffee provided. The breakfast buffet had variety with both Chinese and Western foods.
ผผู้เข้าพักDefinitely the best hotel and home stay in Fenghuang. The experience was amazing. The hotel services and hygiene is a 10/10, the staff is so kind and always available. You can feel how big effort they put on the customer experience.
By the way, lunch in their restaurant is probably the best in the whole town, amazing produce and cooking technique, the best way to try Hunanese food.
The whole team was amazing, but our main host, XiaoYang “小杨”, was so incredible. He really makes you feel special, lever service in town 100% sure.
Highly recommended.
ผผู้เข้าพักThe value for money is very high, the room facilities are complete, and the butler service is also comprehensive. The dinner was good. It is also very close to the west gate of Mangshan Mountain because we did not drive here. The homestay can pick us up for free at the west gate, which is very considerate! Hygiene The sink was polished to a high shine. The environment is beautiful.