ผผู้เข้าพักCan甘麗) 甘麗) who served us is outstanding and awesome. She's helped my wife and I to book 2 events and also showed us where to catch the bus around the lake to get to those events, highly recommend them!
ผผู้เข้าพักSpacious room with private onsen. It's in a more peaceful part of the hotel, so some walking required!
Responsive room service that came promptly whenever help was needed (e.g. adjusting temperature of onsen).
Generous fruit + snacks platter prepared upon arrival and changed daily, including free convenience food and drinks.
Only thing was that the usage hours of the public bath pools were not told to us - it was only on for the first day we were there till about 8/9pm and not again, which was disappointing because i wanted to try the different baths.
LLeSucreI stayed at this resort hotel and I truly loved the experience. The room was beautiful, very clean, and comfortable, perfect for having a relaxing and enjoyable stay. The skiing activity also made the trip even more exceptional.
The staff was very attentive, polite, and always ready to help, which made the service truly impeccable.
It’s a place I would highly recommend for a vacation or a relaxing weekend getaway. A wonderful experience that I would gladly do again.