The service is amazing.
Upon checking they explained all the benefits and working hours with a lot of patience and she try her best to find the perfect room for us.
During breakfast again they introduce the buffet and make sure we had everything we needed. Maggie and Wendy were very friendly and professional and the food was delicious and well presented.
The GM Kevin is clearly making a great job considering the maintenance of the rooms and the consistent service from the staff. Would super recommend this property; specially for people traveling with kids.
ผผู้เข้าพักwe really enjoyed our stay in this hotel. the receptionist gave us upgrade and the room was amazing. everything was clean, the room was spacious, the bed was huge and comfortable. the hot springs area was great too. the staff was very helpful and friendly. big thanks especially to Li Limin for being so kind and enthusiastic to help!
我们非常享受这次入住体验。前台帮我们升级了房间,房间棒极了!一切都很干净,房间宽敞,床又大又舒服。温泉区也很棒。员工非常热情友好,乐于助人。特别感谢李丽敏,她非常热情周到!
SStella06Our stay at the hotel was a blast. This is a family-friendly hotel, where you get to enjoy, the hot spring, and 2 more outside activities of your choice.
This is actually our second visit to this hotel. It was my birthday and Anniversary and the Hotel staff made me a cake and decorated our room for us. Thank you to Lijun for being very helpful in helping us navigate around and also for the Cake and the room.
ผผู้เข้าพักI had a wonderful 2 day stay at the Biquan Hot Spring Hotel。My daughter and I were welcomed warmly by the front desk the evening of our arrival and upgraded our room from a mountain view to a lake and mountain view room. We had an evening dip in the spa and there were many pools and plenty of space - there is even a swimming pool! The people in the change rooms were always eager to help - notably 李少珍 was so kind to bring us some lotion and herbal bag for our hotel room spa and 刘桂花, 邹飞燕 and 何嘉丽 for the lovely fruits and tea on our departure from the spa the first night! Overall the exceptional service, variety of well kept spa amenities, comfortable clean and relaxing living arrangements, and the wealth of choice in breakfast buffet selection are all reasons we would love to return next time! Thanks for making our mother daughter spa trip so memorable。