We recently stayed for 2 nights and was thoroughly impressed. From the moment we arrived, the staff at the front desk were warm, efficient, and provided a seamless check-in experience.
The room was so good and cozy.
The hotel was located a few steps from the spa and included free entry. The stay was pleasant but the front door lock was broken due to the heavy rain. Someone came relatively quickly to try fix but was not able to resulting in the whole family having to move to another room.
The breakfast provided was not very good but the spa itself made up for this. My kids loved it..
今次第一次嚟清遠旅行 3日2夜 搵到呢間好正嘅民宿 環境好舒服及清靜 花園個setting好清幽有塊大草地及小小山丘 可以坐低 吹吹風 曬吓太陽 品吓茶 舒服咁渡過一個下午都唔怕悶親 還有民宿旁邊有一條小溪 有魚仔游來游去 好可愛😍 我住2樓房間 面積之大 我哋兩個人梗係足夠有餘啦 投映機加大銀幕 睇戲煲劇一流 房間乾淨 沖涼熱水充足 民宿老板&職員超勁Nice 又親切 狗狗同貓咪又好乖 任摸唔嬲 真係住得開心🥳
I stayed at this really great B&B in Qingyuan. Overall, it was super comfortable, clean, and calm. I spent my afternoon chilling on the grassy lawn, enjoying the breeze and sunshine while drinking afternoon tea. It was so relaxing! The room was spacious, clean and excellent. It had a projector TV, and you could choose between taking a bath in the tub or using the shower.
All the staff and the owner provided excellent service and were very friendly. I think if you just want to chill out and relax, this is a perfect choice!”
The service is amazing.
Upon checking they explained all the benefits and working hours with a lot of patience and she try her best to find the perfect room for us.
During breakfast again they introduce the buffet and make sure we had everything we needed. Maggie and Wendy were very friendly and professional and the food was delicious and well presented.
The GM Kevin is clearly making a great job considering the maintenance of the rooms and the consistent service from the staff. Would super recommend this property; specially for people traveling with kids.
ผผู้ใช้ไม่ระบุชื่อI had booked this hotel last week, but had to cancel it temporarily due to a typhoon. Fortunately, I finally got the chance to stay here this time. In fact, we have stayed at several other nice hotels in Shuangyue Bay before. We chose this one because it is currently the newest and best hotel in the area.
During our check-in, we would like to express our special thanks to Judy for her thoughtful arrangements. She not only proactively upgraded our room, but also gave us a complimentary fruit platter and even extended our check-out time. Every little detail made us feel extremely warm.
Overall, we were very impressed with this hotel. As a new hotel, it has complete and well-functioning facilities, The room is extremely spacious and the environment is very clean and tidy. What's more noteworthy is that the hotel itself is equipped with an excellent scenic area. There are mountains, waters and multiple viewing platforms in the scenic area, which all my family members really loved.
Thanks to this wonderful stay experience, I believe that when we come to Shuangyue Bay next time, we will still choose to stay at this hotel.
EErica StrolenFamily getaway
First of all, I was amazed at the fact we were welcomed and checked in long before 2 pm, as soon as we arrived at noon.
Next great thing was that the receptionist helped us to swipe rooms, as we booked one king size bed but for the family of four it was a bit inconvenient, so in a matter of 10 minutes we got a spacious room with 2 wide beds. So the night sleep was unmatched.
The location- from the first glance - looked a bit weird, coz actually the hotel is the part of the bigger residential area, although multi-stored houses are still in the stage of development and not fully inhabited. But, on the second day, when we explored the whole area we found out there were much much worse districts with entirely damaged roads, abandoned structures and left behind businesses. So after that ugly image I changed my initial impression and have to say the hotel is just right for family and perfect rest.
We had a wonderful time while taking baths and even the hot springs square isn’t large we counted no less than 20 bath tubs with great proportion of aromatic and herb additives so you may enjoy the fragrance while bathing.
Meantime you also can sip various herbal tea or water at the bar or have a nap on the hot stone platform.
Cool place for kids too, with the separate pool, mini aqua park, swimming pool for adults was also beautiful though not the right season for swimming.
Nice playground for infants and snooker tables for adults.
We loved the breakfast too, many options including European food and coffee.
Maybe one of the best benefits of choosing this hotel was proximity to the gorgeous mountain park also designed for families with young kids. The zigzag mountain road, the panoramic views and the hiking trail were simply amazing.
Traveling that area means you may try local food which is goose, duck and home raised chickens, river fish and the main local specialty- rice cooked in the bamboo tree. All tasted great.
ผผู้เข้าพักBeautiful, scenic location! The service was great throughout the weekend. A lot of activities to do. The buffet breakfast and dinner was OK. I recommend the rooms with a private hot spring.
OOn The 7th DayLast week I booked a 3-day stay at the Biquan Sky Hot Spring Hotel for myself through Trip.Com. Though there were few photos of the hotel available, the descriptions and reviews convinced me that this might be a good choice for me—but all I can say, is that the praises and kudos that I read are all understatements of what I found there!
I arrived before check in Monday and was greatly assisted by Chen Yunsi, the on-duty butler. My requested upgrade was easily processed and all questions answered clearly. (With electronic translators—as my Putonghua is non-existent!
When a problem in the room arose, the maintenance staff came quickly and resolved the problem without delay.
I found that the massage therapists for complementary neck and shoulder treatments are very effective—but if you prefer wimpy neck rubs, such as not place for you!
The buffet breakfast is combination of Chinese and “westernish” food and drink. Options for coffee were quite limited.
A personal situation arose on the third morning, and I was required to leave one day early. Although the situation could easily have become stressful, with the assistance and cooperation of on-duty staff (including: Ke Yan, Cheng Min, Li Min, and Fei Long), I was able to check out, receive my local refund for the upgrade, and also receive my my Trip.com credit fairly quickly.
All in all, I found the facilities to be of good quality, condition, and cleanliness; the staff to be exceptionally thoughtful, kind and helpful. I highly recommend the Biquan Sky Hot Spring Hotel and hope to return there with my husband sometime.
YYuni_Soul_GZ_CA_KRI couldn’t expect this hotel is that much perfect for a family and children. I have two children 2 and 4 years. The room condition was perfect clean and spacious. The weather was not good but it didn’t matter to enjoy this place because it has indoor pools not just like normal swimming pools I mean pools in a cave 😝 the ceiling of the cave had holes like a nature one, which makes the indoor atmosphere air the artificial cave. Also there are two different kids room. These are easy and convenient for parents to observe kids. Moreover, there are bunch of photo spots 😍 lastly, when we got check-out, we found the hotel served kids art craft and cooking class. We enjoyed from the beginning to the last moment. I’m willing to visit here again.
HHelen Yu (Chestnut Journal)Mello is a relatively new hotel in the eastern side of Nanao in Shenzhen. Its location is not bad at all, being right by the Dongshan pier and it is a waterfront property. It markets itself as a ”South of France” destination in Shenzhen, and in terms of being inside the hotel, the ambience really is cute and sweet. There are few amenities but I did swim at the pool. The cafe is the absolute highlight, brightly lit with natural daylight and very cosy.
The rooms are good and clean. They are all lined with large French windows, as the photos show. We were slightly disappointed at our view, since there is another hotel nextdoor and the metal sheet covers nextdoor show through our window. The side that shows a mountain (more like a hill) view was good enough.
It was a pleasant surprise to see that the staff of Mello Hotel are dedicated to good service. When we asked, we always got what we needed. When we didn't ask, they knew what we needed and tried to make our stay as pleasant as possible. The effort is amply shown and it is amply appreciated. I must give a personal thanks to staff member Xiaokang, who went out of his way to help us with our needs. He is a star.
At the Dongshan pier, the night views are fantastic, whereas under daylight it is not as photogenic. There are not too many good restaurants within walking distance of the hotel, but there are plenty in Nanao and I recommend visitors to venture out to the restaurants with excellent reviews for food. That said, I was very satisfied with the breakfast at Mello.