This hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.
We stayed here for one night as a couple traveling down to Whangarei for an eye appointment. The location is absolutely excellent, and the eye clinic was conveniently just a short walk away from the motel. The on-site amenities were quite good, but unfortunately, the customer service was poor and the overall cleanliness of the place was only average. While the location is incredibly convenient for medical visits, the service and upkeep definitely need improvement.
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed