The property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.
We chose this hotel again because of the previous experience being so good the week before. Unfortunately this time around there was a mistake in the type of room required and despite reserving a king size bed we ended up with a twin room. We called and informed the reception of the mistake and they checked if our previous room was available which it was not. They asked us to give them some time and after a short while, we were called back and informed that they will upgrade us to a suite for the night at no extra cost because of the hassle. We were quickly moved to the suite which was more than we expected. We had a great last night In Namibia relaxing in the suite at the hotel. Which had a lounge, dining table and bedroom and was clean and spacious. Thank you for your effort. Always well supported by staff and nothing was too much trouble.
Расположение отличное, в пешей доступности от всех немногочисленных туристических мест. Ресторан на верхнем этаде хороший, готовят вкусно, закат замечательный. Непонятно только, зачем там бассейн - скорее, исключительно для декорации, так как он маленький и, сомневаюсь, что кто-то захочет туда влезть, когда все вокруг едят
My stay at Safari Court Hotel Managed by Accor was nothing short of spectacular. The hotel's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible.