I had a very pleasant stay at this hotel. One of the best things about it is its incredibly convenient location. The hotel is situated right next to a shopping mall, which made everything so much easier during my trip. Whether I needed food, shopping, or just a place to relax, everything was just a short walk away.
The accessibility to nearby amenities really enhanced my overall experience. It saved me a lot of time and effort, especially after a long day of exploring. I would definitely recommend this hotel to anyone looking for comfort and convenience in a great location.
The location is near the city area, near most of the attractions, the room and hotel environment is very clean. Need to go over to the receptionist to waive the car park fee every time you go out. The swimming pool is near the outdoor carpark. A water dispenser is available on every floor.
Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.
Here’s a polished, warm version you can send—friendly, appreciative, and clear 🌷
(I kept your original points, just smoothed the flow and tone.)
⸻
The hotel was very pleasant and comfortable. The breakfast was nice, with a good variety of vegetables for the salad. The Singapore-style bihun goreng was so yummy! However, the rice for the nasi lemak tasted a little bit unusual.
My kids really enjoyed the cereal, bihun goreng, bread with jam, and the pastries.
Plus, near the hotel, there were plenty of restaurant and kiosk options around the Bulatan Sultan Azlan Shah area. At night, you can rent bicycles, buggies, and other vehicles to ride around the roundabout—it was so much fun! There was even a small train, which the kids absolutely loved.
In the morning, after our wonderful breakfast, my kids and I went back to the roundabout for a brisk walk and spent some time at the playground. It was really enjoyable and a great way to start the day.
I would also like to send my appreciation to Trip.com customer service. The staff responded to my issue promptly and truly tried their best to resolve it. I’m very happy and grateful for the support from Trip.com. Keep up the great service!
ดีมาก
266 รีวิว
8.7/10
ราคาเริ่มต้น
€ 33
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในเปรัค
รีวิวล่าสุดสำหรับโรงแรมในเปรัค
ดูทั้งหมด
9.3/10
ยอดเยี่ยม
ZZaczenn0424I had a very pleasant stay at this hotel. One of the best things about it is its incredibly convenient location. The hotel is situated right next to a shopping mall, which made everything so much easier during my trip. Whether I needed food, shopping, or just a place to relax, everything was just a short walk away.
The accessibility to nearby amenities really enhanced my overall experience. It saved me a lot of time and effort, especially after a long day of exploring. I would definitely recommend this hotel to anyone looking for comfort and convenience in a great location.
ผผู้ใช้ไม่ระบุชื่อThe location is near the city area, near most of the attractions, the room and hotel environment is very clean. Need to go over to the receptionist to waive the car park fee every time you go out. The swimming pool is near the outdoor carpark. A water dispenser is available on every floor.