ผผู้เข้าพักHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
ผผู้เข้าพักArrivare alle 21 e trovare la camera con 12gradi non è stato affatto piacevole. Mi è stata sostituita la camera solo dopo aver aspettato oltre un ora che si riscaldasse la camera ma la temperatura non si alzava se non di un grado. Ma alle 22:30 finalmente mi hanno cambiato camera che comunque stava anch’essa a 18 gradi….. nell’armadio di una camera matrimoniale una coperta una piazza
Nel bagno 1 set asciugamani per 1 sola persona
Be a parte questi dettagli che potrebbero decisamente essere migliorati l’hotel è molto carino e pulito posizione ottima ristorantino all interno comodo e cibo di qualità
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
ผผู้เข้าพักHotel was great!
The staff was very kind and nice. Our room was big and spacious, very clean, and everything worked perfectly.
The breakfast was good and the place had an overall nice vibe.
It’s not very close to the city center, and there are some curious locations around it. A lot of restaurants and bars in the area, also some supermarkets.
I would recommend this place if you are young and energetic and if you don’t mind the 20 minute walk to the city center.
But over all it was a very pleasant experience and a great place for the value!