โรงแรมใกล้Termini Central Station,โรม18.3% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้ใช้ไม่ระบุชื่อ2025.09.09
Overall, the stay was very pleasant — the hotel has an excellent location, a nice environment, and the facilities are very new. However, the service from one young female receptionist was quite disappointing.
At check-in, she asked us to wait while she “checked the room,” but during this time, she processed another couple’s check-in (same room type) right away and handed them the key cards. She never called us over, and after we had already waited for about 20 minutes, I went to ask her. Only then did she act as if she had “forgotten” us and handed us the cards, saying the room was ready. This left us with a poor impression, whether it was negligence or simply an unfriendly attitude.
Later, when we realised there were no tissues in the room, we called the front desk to request some. Unfortunately, no one ever delivered them, and after that, the front desk phone was no longer reachable.
Hotel is very good, the only problem is the window that is not enough sealed to avoid the noise from outside.
The cost benefit is good compared with other hotels in Italy.
The breakfast is also very good.
It’s a bit of hot when I registered, and I have tried to turn on the air conditioner, but it didn’t work. I called the reception desk saying the air conditioner can’t work, she said the temperature was not too high and suggested me open the window if I felt hot. And she still told me the air conditioner would work at night…actually, the air conditioner didn’t work at night also. Meanwhile, the WiFi is terrible in my room. It can’t connect with internet although it looked like have been connected. And it’s funny that the WiFi run well when I was out of my room.
Buona la struttura, da vivere al meglio durante la buona stagione, per la presenza della piscina, per noi è stata solo una tappa di spostamento. Buona la colazione nella media. Buono il servizio. Location molto tranquilla.