Our stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
comfortable hotel, decent buffet spread and location is quite central but not too noisy. however, building seems to be quite old so can see the aged furniture and fittings in the room - doesn't affect the accomodation at all. surrounding area doesn't have much nearby amenities but can always grabmart for stuff which is fine.
This lakefront hotel is the only 5 star hotel in Samosir. It's new, about 2 years old. Its location is strategic, about 9 minutes drive from Ambarita ferry terminal, where ferries from Parapat dock. The room is not big but clean and functional. The shower gel, shampoo, and body lotion smell really good, like one of those essential oils. The hotel also has a jetty for watersports like jetski, katamaran, canoe, and yacht.The buffet breakfast has lots of varieties. There are even bittergourd juice and other types of traditional herbal drinks.
ผผู้ใช้ไม่ระบุชื่อThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
ผผู้เข้าพักOur stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
ZZafarullah MuftiThis is my second stay in this hotel. I booked again as my previous experience was good. Reception staff is good and cooperative. Although, I had to face a couple problems which had been resolved, but it was good. The food is very tasty and comperatively reasonable. I would prefer to book again if I happen to come again to Medan.
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel