First of all, you won’t find many hotels in china where fresh coffee machines available 24hrs at lobby, which helps a lot to coffee lovers like us. Other options are teas and hot juices. The hotel receptionist both day and night shift left us impressed, thanks. Laundry works well. Room is new and a kind of smart room. Price/performance ratio are at one of the highest of our trip.
ผผู้เข้าพักI arrived at the hotel around four in the morning, exhausted and with tempered expectations after a major flight delay. To my great surprise, the staff had patiently waited for me despite the ungodly hour. Everything was prepared, and the check-in proceeded smoothly and professionally, without any trace of impatience or reluctance. This attentiveness and consideration from the very first contact set the tone for my entire stay.
The room far exceeded my expectations. Not only was it exceptionally comfortable, but it also offered that rare standard where price and quality stand in a remarkable relationship to one another. The cleanliness was impeccable, the furnishings tasteful and thoughtfully arranged – one could sense genuine care in every detail.
The breakfast deserves special mention: an abundant selection offered both traditional Chinese dishes and European options for Western palates. The quality of the food was consistently high, freshly prepared and lovingly presented. It was evident that international guests' needs are genuinely considered here, without sacrificing local authenticity.
What truly distinguishes this hotel, however, is its staff. The friendliness and attentiveness with which one is received and cared for goes far beyond the usual service level. This is the kind of hospitality that doesn't feel forced, but springs from genuine warmth.
For anyone visiting Dunhuang – whether following in the footsteps of the Silk Road or exploring the breathtaking Mogao Grottoes – I can wholeheartedly recommend this hotel. It not only provides an excellent base for exploration, but becomes itself a positive part of the travel experience.
ผผู้เข้าพักWe had a fantastic stay which was made even better by a complimentary upgrade upon check-in. The upgraded room was spacious, comfortable, and had toiletries for kids. There are many amenities available and the toiletries given is definitely more then the other hotels. Bottled water are easily accessible in every floor which is a great idea.
The staff were friendly and attentive, always ready to help with any requests. The meals in the hotel are tasty with huge portions given.
Overall, it was an excellent experience and will definitely come back again.
ผผู้เข้าพักDon't let the facade of this hotel fool you. While the frontage is a 4-floor building, majority of the hotel rooms are located at a much taller building behind the frontage.
The reception has a free coffee machine for guest, which is a rarity for Chinese hotels (especially if not 5-stars). I wish the reception was more brightly lit.
There is a Halal restaurant next to the hotel, so if you must eat Halal food, this hotel is perfectly located.
The room has adequate space for 2 person to put 2 big luggage, with plenty space to hang the winter clothing. The insulation is good, heater is warm, water pressure is strong with sufficient hot water when you need it. There's one odd thing about the heating in this hotel. The floor is heated, which is good prima facie, but the guest cannot control the temperature. So if the window is closed when you sleep at night, the heated floor ended up radiating heat all over the room to the point it feels like a 30C charcoal sauna when you wake up in the morning.
One special mention must be made about the breakfast. The dining area looks relatively spartan but the dishes would surprise you. It serves Salmon, Fish Eggs and one Cantonese delicacy ”Buddha Jumping Over the Wall”, which was a total surprise as we didn't expect a Cantonese dish to be served here so far in the northwest of China. I appropriated 2 bowls of Buddha Dish for one morning, enough said. I would absolutely come here for breakfast again. If the hotel could fix the control for the floor heating, that would be great !