The hotel is located less than10 mins to the food market which is the central tourist attraction area for eating out. The staff are very kind and helpful however our room was not thoroughly cleaned. We found a piece of broken glass on the floor and lipstick from previous guests. We complained to the duty manager and she reacted very quickly and efficiently. Offered to change a room and upgraded us to a better room. Also she left two bags of tourist souvenirs as compensation. And a hand written letter to express her sincere apologies. So. We might give this hotel a try if we visit here again but step on broken glass pieces with barefoot has indeed ruined our experience
Location is great! Especially for concertgoers, walkable distance to the olympic stadium. Just across the street from Wanda Mall. Some food hawkers on the street at night as well.
Aircon was installed on the first floor near the windows, so not much cool air on the second floor of the loft. Had to buy a fan to deal with the heat.
Toilet was SUPER slippery as well. Not sure if the room we got was left unused for a long time, but the smell was terrible when we first got there. Had to flush the toilet with boiling water several times to get rid of the smell.
Overall good value for the price and location but a few design flaws.
ผผู้เข้าพักThis is my first visit to this hotel, and I must say the facilities and staff attitude are quite good. However, there are a few minor inconveniences:
1. After a long day of walking, if I want to soak my feet, I have to carry a heavy wooden bucket to the bathroom to fill it with water, which is inconvenient and risks straining my back. It would be more practical if a hot water kettle was provided in advance .
2. The room has limited wardrobe space, requiring clothes to be stacked on top of each other, and there are not enough hangers, which can be inconvenient at times .
3. The room does not provide ear-hook coffee; instead, only three-in-one coffee is available, which I’m not very accustomed to drinking .
KKeng TWe stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.
ผผู้เข้าพักDon't let the facade of this hotel fool you. While the frontage is a 4-floor building, majority of the hotel rooms are located at a much taller building behind the frontage.
The reception has a free coffee machine for guest, which is a rarity for Chinese hotels (especially if not 5-stars). I wish the reception was more brightly lit.
There is a Halal restaurant next to the hotel, so if you must eat Halal food, this hotel is perfectly located.
The room has adequate space for 2 person to put 2 big luggage, with plenty space to hang the winter clothing. The insulation is good, heater is warm, water pressure is strong with sufficient hot water when you need it. There's one odd thing about the heating in this hotel. The floor is heated, which is good prima facie, but the guest cannot control the temperature. So if the window is closed when you sleep at night, the heated floor ended up radiating heat all over the room to the point it feels like a 30C charcoal sauna when you wake up in the morning.
One special mention must be made about the breakfast. The dining area looks relatively spartan but the dishes would surprise you. It serves Salmon, Fish Eggs and one Cantonese delicacy ”Buddha Jumping Over the Wall”, which was a total surprise as we didn't expect a Cantonese dish to be served here so far in the northwest of China. I appropriated 2 bowls of Buddha Dish for one morning, enough said. I would absolutely come here for breakfast again. If the hotel could fix the control for the floor heating, that would be great !