We stayed here overnight on a trip further north. I got it for a great price and couldn’t believe how exceptional this unit was. Everything you could need and so amazingly clean. Holidaying here with children would be fabulous- the facilities were amazing and the grounds beautiful. Cabins are well set out and there’s plenty of space for caravans. Loved it!
CClarrence LeoWe are a family of 5 adult and 1 infant, and we booked 2 rooms separately. We primarily chose this hotel because of the good location next to the domestic terminal and a not-so-expensive price point (compared to Parkroyal which was directly opposite the hotel). The rooms were decently-sized, nothing too luxurious as it catered mainly to travellers transferring in the airport. The hotel had a massive gym, which was surprisingly given that it was mostly empty but they had all kinds of equipment catering to all body parts. We also had breakfast at the hotel restaurant and it was OK. Not the best food, but at least it filled out stomachs with the standard spread of Western food - fruits, bread, eggs and bacons etc. All in all, would recommend this hotel if you are transitioning at Melbourne for a night and looking for an affordable yet not too shabby place to sleep!
ผผู้เข้าพักWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
ผผู้เข้าพักRoom was very large and location was very convenient there’s a car park for the trains just beside the accomodation which we used. The floors was slightly dirty but that said the accomodation was equipped with a full size fridge , stove and laundry