Had a great time here and we didn’t want to leave! How i wish i could’ve remembered all the names of the staff from reception, housekeeping and even the restaurant as they’ve all been amazing to us. Though, our request for a higher floor wasn’t accommodated ,they have been very attentive and i really appreciate their little surprise for my daughter’s birthday. We also had an incident and had to evacuate which scared my daughter but i’m glad no one is hurt and it was none of anyone’s control. One of the wheels of the bed frame was also missing and it almost caused an injury, the staff had offered to change rooms which is really nice of her but we’d just rather be willing to wait for the person that can fix it than cause more hassle to everyone if we changed room. Can’t wait to go back! Hopefully the hotel will be maintained well because its gorgeous!
Good location but bad service. We arrived 5 mins early for the airport shuttle but the airport shuttle left without us due to delay in checking out in the reception counter as the staff was ignoring us while we were standing in front of the reception counter.
We complained to the reception lady immediately the reception lady was very unhelpful! She asked us to walk to the airport without offering any other solution . Awful and impolite
ดีมาก
373 รีวิว
8.6/10
ราคาเริ่มต้น
£ 87
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในวิกตอเรีย
รีวิวล่าสุดสำหรับโรงแรมในวิกตอเรีย
ดูทั้งหมด
8.1/10
ดีมาก
ผผู้เข้าพักThe hotel is geared towards sustainability, which I love. There is a shared fridge, and pantry where you can store and reheat the food you buy outside. One downside though is that the water is only available at the pantry which means, you always need to go down to Level 2 to grab some water. The room was small but clean. Location-wise, it’s very ideal - there are many restaurants, cafes and convenience store nearby! It is near Victoria Market too!