**Rating:** ★★★★★ (5/5)
**Review:**
My recent stay at this exquisite 5-star hotel exceeded all expectations. From the moment I arrived, the **English-speaking staff** provided warm, attentive service, ensuring every need was met with professionalism and genuine care.
**Comfort:**
The room was a sanctuary of luxury – plush bedding, ergonomic furniture, and climate control created absolute tranquility. The soundproofing ensured uninterrupted rest, while the blackout curtains guaranteed perfect sleep.
**Cleanliness:**
Impeccably maintained! The entire property, from the lobby to the room (especially the spotless marble bathroom), reflected rigorous hygiene standards. Housekeeping deserves special praise for their meticulous attention to detail.
**Service:**
Staff consistently demonstrated fluency in English, eliminating any language barriers. The concierge arranged seamless reservations, and room service was prompt and courteous. Their proactive approach made me feel genuinely valued.
**Additional Highlights:**
- Gourmet breakfast with diverse international options
- State-of-the-art fitness center and serene spa
- Prime location with breathtaking city/skyline views
**Final Verdict:**
A flawless blend of elegance, comfort, and outstanding service. Perfect for discerning travelers seeking a refined, stress-free experience. I’ll undoubtedly return and highly
This wasn't my first stay at this hotel and I continue to appreciate the excellent location, food, and service. The daily housekeeping kept my room very clean. The only minor issue was that the room was a bit dim due to the window facing a neighboring building. Perhaps brighter lighting within the room could enhance the ambiance. Overall, I would recommend this hotel
The hotel was really clean, convenient location nice staff who works there.
The thing can be improved, I noticed some of the workers does not speak English, and I ask them for a cup of coffee and they say you have to pay for it, but I went to my room and I grab my coffee instead of having it downstairs in the lounge.
Complimentary tea or coffee machine will not hurt the hotel.
Pokój jaki otrzymaliśmy ....tylko na przespanie się i wyjście. Trochę po przejściach ....jak by wcześniej impreza jakaś była. Lokalizacja i wygląd hotelu z zewnątrz fajne....ale reszta 🫣
MMohad IsmailiDisappointed with management response despite otherwise pleasant stay
I have been a regular guest at this hotel and usually enjoy my stays here, but this time I was truly disappointed by the way my situation was handled.
Due to unusual circumstances, I couldn’t check in on the first night of my reservation. I had already contacted both the hotel and the booking website before the check-in date, requesting either a free cancellation, a refund for the first night, or an extension for one more night. Unfortunately, both the hotel and the website refused all options. As a result, I lost one night and three meals, since my booking was on a half-board basis. I was expecting more flexibility and understanding, especially as a returning guest.
Other than that, my experience at the hotel was generally positive.
• The staff were courteous and professional, especially in the restaurant — Mr. Shah Qinar stood out for his exceptional communication skills and helpful attitude.
• Housekeeping on the 6th floor was excellent — everything was tidy and well-maintained throughout my stay.
• Breakfast buffet offered plenty of choices and the food quality was quite good. However, the coffee quality and milk used in the machine were below the standard expected from a normal outside café.
• The room lighting was on the dim side with no option to brighten it, which made the room feel darker than comfortable.
• On the positive side, the bedding, blankets, and pillows were very comfortable, and having free parking beside the hotel was a great convenience in a congested area like Al Majaz.
Overall, while I appreciated the good service from the staff and comfort of the stay, the lack of flexibility and empathy from management regarding my situation has left a very negative impression. Unfortunately, this will be my last visit to this hotel.
Kkaterina_bThis wasn't my first stay at this hotel and I continue to appreciate the excellent location, food, and service. The daily housekeeping kept my room very clean. The only minor issue was that the room was a bit dim due to the window facing a neighboring building. Perhaps brighter lighting within the room could enhance the ambiance. Overall, I would recommend this hotel
ผผู้เข้าพัก**Rating:** ★★★★★ (5/5)
**Review:**
My recent stay at this exquisite 5-star hotel exceeded all expectations. From the moment I arrived, the **English-speaking staff** provided warm, attentive service, ensuring every need was met with professionalism and genuine care.
**Comfort:**
The room was a sanctuary of luxury – plush bedding, ergonomic furniture, and climate control created absolute tranquility. The soundproofing ensured uninterrupted rest, while the blackout curtains guaranteed perfect sleep.
**Cleanliness:**
Impeccably maintained! The entire property, from the lobby to the room (especially the spotless marble bathroom), reflected rigorous hygiene standards. Housekeeping deserves special praise for their meticulous attention to detail.
**Service:**
Staff consistently demonstrated fluency in English, eliminating any language barriers. The concierge arranged seamless reservations, and room service was prompt and courteous. Their proactive approach made me feel genuinely valued.
**Additional Highlights:**
- Gourmet breakfast with diverse international options
- State-of-the-art fitness center and serene spa
- Prime location with breathtaking city/skyline views
**Final Verdict:**
A flawless blend of elegance, comfort, and outstanding service. Perfect for discerning travelers seeking a refined, stress-free experience. I’ll undoubtedly return and highly
SSam1970Excellent hotel, but I had a problem when leave the hotel :
When I reached home in Al Ain. I found that 2 baggages are not loaded in my car and are still in hotel reception
The hotel team is trying to solve this issue since bagages were with one ticket and staff forget to put in my car
LLorienWOWВернулись в Шарджу на одну ночь после долгого путешествия. Выбор пал на этот отель, т.к. он рядом с аэропортом и решили, что уже никуда ездить не будем. От аэропорта дошли пешком минут за 15 (5 чемоданов и ребенок). В начале декабря и утром это легко, погода позволяет, но если идти под солнцем, то сомнительная затея. Отель очень хороший. Нас заселили уже в 9:30!!! Это был самый лучший подарок для нас) Завтрак был оплачен заранее, на месте оплатили обед и ужин, мы были в четверг, попали на рыбный ужин, он отличный! На территории есть магазинчик, хороший тренажерный зал и отличный чистый большой бассейн. Отлель идеально подходит для перекантовки перед вылетом. Также, из отеля один раз в неделю в пятницу есть бесплатный трансфер на пляж Шарджи (выезд в 11, обратно в 15:30). Остались очень довольны, всем рекомендуем!