Mein Aufenthalt im SLS Hotel in Cancún war einfach unvergesslich. Vom ersten Moment an beeindruckte mich das stilvolle Design, der erstklassige Service und die besondere Atmosphäre dieses luxuriösen Hotels.
Das Personal war stets aufmerksam, freundlich und professionell – jeder Wunsch wurde einem förmlich von den Augen abgelesen. Besonders hervorzuheben ist die Liebe zum Detail, sei es bei der Zimmerausstattung, dem Housekeeping oder beim Service am Pool und Strand.
Die Zimmer sind modern, großzügig und sehr geschmackvoll eingerichtet, mit einem traumhaften Blick auf das türkisfarbene Meer. Die Betten sind unglaublich bequem und sorgen für erholsamen Schlaf.
Kulinarisch lässt das Hotel keine Wünsche offen: Das Frühstück war reichhaltig und von hervorragender Qualität, und auch das Abendessen im hoteleigenen Restaurant war ein echtes Highlight – kreativ, frisch und perfekt abgestimmt.
Die Lage direkt am privaten Strandabschnitt ist ideal, ruhig und dennoch zentral. Wer Entspannung, Stil und exzellenten Service sucht, ist hier genau richtig.
Ich werde definitiv wiederkommen und kann das SLS Hotel Cancun uneingeschränkt weiterempfehlen.
This is my third stay here. The location is great. Its own section of the beach is always clean and you can find fishes swimming. The service is very nice. Love it !
Mukemmel bir otel tam anlamiyla hersey dahil. İnsanlarin olumsuz yorumlarina bakmayin depozitinizi iade vermemek icin sorunlar cikartmiyorlar. Tum restoranlar cafeler hersey dahil. Plaji iyi personel kibar ve guler yuzlu. Kesinlikle kalinacak mulemmel bir otel
Excellent hotel, all services are perfect to relax and enjoy your vacation, with amazing swimming pools. I truly consider it an outstanding resort. They also offer great activities and a very personalized service. The staff is always very friendly and welcoming.
Note about prices (they vary a lot):
I stayed here during the low season and paid around $120–150 per night, which was a great deal. During the high season, however, in the week of Thanksgiving, I paid around $400 per night… which was crazy in my opinion, but I did it for my girlfriend 😅
The only downside is that pool bar prices are very expensive, and the same applies to the restaurants inside the resort.
A big plus: there is a small Starbucks and a mini supermarket on the ground floor, which is extremely convenient.
HHajiyev ToghrulWhen i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
ผผู้เข้าพักStandout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
ผผู้เข้าพักThis is my third stay here. The location is great. Its own section of the beach is always clean and you can find fishes swimming. The service is very nice. Love it !
ผผู้เข้าพักOur stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
ผผู้เข้าพักStaying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments.
The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app.
The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service.
On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent.
The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water.
Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest.
Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience.
ผผู้เข้าพัก신혼여행으로 최고의 선택이라고 생각합니다...
분위기는 서양 노부부들이 휴양하러 오는 느낌이 강하고,
저희 부부 포함 한국인은 2팀 밖에 없습니다!!
계시는 모든 분들이 다 친절하시고, 팁 요구하지 않으십니다!
그리고 특히 한국인 컨시어지 제하 님이 그냥 하드캐리세요,,
택시 관련해서 좀 어려움이 있었는데 바로 도와주시고, 한국가서 처리할 수 있도록 해주시고ㅠ ㅠ
말씀 따로 안드려도 공항 밥 맛없구 비싸다고 도시락 챙겨주시고 그냥 최고십니다.. .💗
결기 10주년 되면 또 갈거에요!
ผผู้เข้าพักThis resort is moderately good, since it is a Hilton brand. All inclusive hotel, but you really can’t expect too much.All inclusive hotel is not including everything you wish.You should be looking for essentials, for example, the steak house only offers subpar steaks,if you want to get some extra, you could asked to pay more. That said, the Italian restaurant is pretty good, we enjoyed it. If you want to get more good dishes, you should make reservations as soon as possible when you check in.Overall we enjoyed our stay very much