Great location, loved the breakfast, staff was friendly and the amenities were needed. I will say be prepared to pay $20 per day in parking if you stay there.
Wonderful staff, especially the shuttle driver. Room served it's purpose but bed springs were old and sagged in the middle, hot water was a struggle. Breakfast was doable but in theoretically nice but ultimately odd and FREEZING atrium area. Overall grateful for the convenient last minute stay after my late flight cancellation.
I recently traveled through Detroit and had a layover. The hotel was very close to the airport and the shuttle was very prompt and convenient. The room was clean and comfortable. The staff was very friendly and helpful in locating a place to eat dinner, Bob Evans restaurant was very close. I enjoyed the stay for a short layover. Would choose again.
Staffs are kind and friendly. It is not so bad for the sorrt stay. There are some restaurants nearby the hotel. The free shuttle is convenient. But the hotel is old and the interior is dark.
The hotel was good and the staff/concierge very nice, but the airport shuttle was disappointing. The driver was careless with luggage, rude when asked about terminal information, and muttered curses at passengers. Most concerning, he drove erratically, hitting 53 mph in a 25 mph construction zone during rain at 3:30 AM on 10/14
ผผู้เข้าพักthree main issues with my stay.
1) the shower was ridiculous - it literally took fifteen minutes to get anything like warm water coming out of the shower. I was lucky because I had time - if i was there for business and pressed to get out to a meeting, I would have been very upset. On the day I left, I was able to do my packing and tidy the room in the time it took for the water to run hot. Total waste of water
2) the closet had broken hinges on the door - not a huge issue, but generally made the room feel unloved and not cared for. Very simple maintenance could fix it, but no one cared enough to fix. Shows a lack of quality control for the customer experience
3) the walls were very thin - i could hear my neighbor come back at 2:45 am, play music on their phone, run the shower and then partake in some amorous night time activities through the wall.
in general the location is good, service from the front desk and the housekeeping was good, parking is convenient