ผผู้เข้าพักWe took this room which was the 'Presidential Suite' as it was similarly priced with other hotels' standard rooms in the area. It was close to the train station; easy walk although on partially cobblestone walkways. Ensure that you have the code for getting into the hotel if you are arriving late. Room is big and there is elevator access.
Amenities- wise- The fridge could not be switched on on the first day and after reporting it, it was fixed but then it started beeping on the second day so we had to unplug it. One compliment will be for the staff (female, sorry- can't remember the name) who made available the microwave oven for our room as we had mistakenly thought that the room came with it. Thank you!
BAD!- Delay in refund- I had booked this hotel via trip.com and had already paid trip.com before arriving at the hotel. However, after doing online check-in as requested by the hotel, which required the credit card details, the hotel did a payment deduction also. Up to today, more than a week after the stay and numerous email and Whatsapp messages between the hotel, trip.com and I, the money is still not refunded. I wished it could have been settled before this review so that I can write positively about the stay.
ผผู้เข้าพักRefurbishing is happening right outside our room with shouting and banging waking us up. Lift to the ”main building” wasn't working and we tried to contact the staff by pressing the alarm following the instructions in the lift but staff was unable to help us despite us shouting thru the intercom. No other signs or instructions on how to get down to the front desk. When we finally figured out how to get two elderly family members and two large suitcases down. Two of the staff looked up at me, only one (the female staff) acknowledged me with a hi and both went back to look at their computer screens. I basically have to ask if anyone was going to help me before the male staff raise his voice at me and told me I was being unreasonable because he was only looking at his screen for a second. But why do I have to make my presence known to get help from the staff when I'm standing right in front of them? They choose to look at their screens rather than help me.
ผผู้เข้าพักRecently stayed at Scandic Malmo City Hotel and the experience was absolutely perfect. From the moment I arrived, the staff was warm, welcoming, and attentive, making me feel right at home. The hotel’s location is ideal—quiet yet close to the city’s main attractions and charming streets.
The room was equipped with everything I needed for a comfortable stay. They also have a laundry room facility for free.
I highly recommend this hotel for anyone visiting Malmo. I will definitely return on my next trip!
AAsnafi NaderThis wonderful hotel is a manor with quite, clean and comfortable rooms with great view (we had two rooms). It is also wonderfully located with a walking distance to the hiking tracks in Kulla Peninsula and a vineyard (we walked to Arilds Vineyard and had a wonderful tour, ate a wonderful dinner and bought some bottles of the locally made wine). The hotel is close (10 minutes car drive) to many sightseeings. We visited Kullen Lighthouse, Naturum, Krapperup Castle’s wonderful garden and cafe, Mölle, etc. The hotel staff is wonderful, the breakfast is great, and there is a gym, a billiard table, a curling play table, football game table, etc. in this hotel. We highly recommend this wonderful hotel.