Our room was okay. Soft bed and pillows. The problem was the air conditioner, we can't adjust to make it bit warmer, we end up turning it off but the result was moisture on the floor and on the wall..thank you to the staff specially the manager they answer our problem. Most appreciated. I think the windows of the hotel need cleaning from the outside as there's green molds on the windows.
This is the second time staying here. I love the bed , linens and pillows. The bathroom with the bathroom collection of large pump bottles of shampoo, body wash and soap are great. The only thing missing was a hand bidet spray and bathroom mirror. This time we had 302D facing the parking which I liked because I could keep my eye on our motorcycle. There is no problem with thieves or anything but it’s nice to look out . Large spacious room.
The room was small, compared to the original booking that I had reserved. They cannot find my booking reservations so they had to put me in 1 of the rooms available. I booked for a Deluxe Suite, and they said they can’t locate my booking. So they had to transfer me to a smaller room, which is quite a downgrade to what I had paid. No compensations provided.
Anyway, the room was still fine, but cleanliness is not at its best. They didnt really do much effort to clear signs of previous visitor. See photo below.
Overall experience, average.
Top notch! Rooms were comfy and bed is comparable to high end hotels.. Breakfast was delicious! The spa has very reasonable prices and excellent service.. I wil surely book in this hotel again when I got back to Tacloban
Overall, it was a nice experience due to the polite staff; nevertheless, the room was unkempt, had no window, and provided limited amenities. The buffet also offered a limited selection of food items. The staff needed to continue tidying the room. Thanks, Ironwood; see you again next time!
TThat girl abroadUnfortunately, I wasn’t even able to stay at this place. I couldn’t get hold of anyone from the resort and ended up stuck in town at night without transport. I even tried their facebook page. Leyte is not the easiest place to get around, especially as a foreigner, and communication is really important.
I strongly feel there should be a message from the resort before arrival to check in with guests and help arrange transport if needed. That small step would make a huge difference and prevent stressful situations.
I traveled specifically to Leyte for whale shark watching. While I was on the tour, the guide mentioned that Kuting Reef actually offers whale shark excursions themselves. Knowing that beforehand would have saved me a lot of stress trying to organize separate transport to the activity.
Better communication and clearer information about available excursions would really improve the guest experience.
I am so bumped I missed out on the opportunity to experience this stay.
ผผู้เข้าพักTop notch! Rooms were comfy and bed is comparable to high end hotels.. Breakfast was delicious! The spa has very reasonable prices and excellent service.. I wil surely book in this hotel again when I got back to Tacloban
EElla L.We stayed at Go Hotel for one night and overall, it was a good experience. The surroundings were clean, and the staff were accommodating. It wasn’t crowded, which made the stay more relaxing. The hotel is conveniently located right beside the mall. While there are no restaurants inside the hotel, the mall offers plenty of dining options and stores.
ผผู้เข้าพักAll staff are polite, clean room and very accommodating staffs.
The Front desk sorted my concerns upon checking out, as I thought i did gave deposits, it was a
Mistake in my part and i do apologise for the mistake..
Appreciate all the help specially to Adrian.
I enjoyed my short stay. Will recommend and would love to stay next time./
Thank you.