Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed
This hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.
I didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
Make no mistake, this place is old. The shower plug was rusty and looked nasty. The carpet is dirty. I killed six daddy long legs lurking in the room.
But the service was fine, and the room was the right size if you want three beds (for the room we stayed in). The TV size and quality were also good. Oh, and they had a gym, which many other places didn't offer, though the machines looked like they were from the 70s.
Proceed with low expectations, but go for it if the price is right for your budget.
BBlessinggThis hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.
LLee YoongI didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
ผผู้เข้าพักMake no mistake, this place is old. The shower plug was rusty and looked nasty. The carpet is dirty. I killed six daddy long legs lurking in the room.
But the service was fine, and the room was the right size if you want three beds (for the room we stayed in). The TV size and quality were also good. Oh, and they had a gym, which many other places didn't offer, though the machines looked like they were from the 70s.
Proceed with low expectations, but go for it if the price is right for your budget.
AA.V.Lal20We stayed here for one night as a couple traveling down to Whangarei for an eye appointment. The location is absolutely excellent, and the eye clinic was conveniently just a short walk away from the motel. The on-site amenities were quite good, but unfortunately, the customer service was poor and the overall cleanliness of the place was only average. While the location is incredibly convenient for medical visits, the service and upkeep definitely need improvement.
ผผู้เข้าพักA return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
ผผู้เข้าพักBeautiful place with very sweet staff, however the water was non-potable. Yes, you read that right— not sure how that justifies $300/night or if that’s even legal. The porterhouse steak was unbelievably tough for the price so we passed on the $30 breakfast as we figured they probably didn’t learn how to cook overnight. Beautiful room and setting, although the giant soaking tub could not be used (the water again). Won’t return.
ผผู้เข้าพักSpacious, clean and comfortable room. Friendly people. Sliding door opens to lovely patio and nice grounds. I had to walk down the driveway at night and there was no lighting