exceptional stay❤️ at this hotel! The ambience was really nice, making it feel comfortable and welcoming. The room was clean, tidy, and well - maintained. I also loved the 24/7 hot water facility which was big plus. The staff were friendly and always ready to help. Overall, it was great experience, and I would definitely recommend this hotel to anyone who is looking for a pleasant and relaxing stay.
The room could have been cleaner and it's already showing some wear and tear. We've stayed here multiple times over the last 2 years and I have to stay it's not as nice as before. Location is still ideal though.
Прекрасный отель, думаю, лучший в Калькутте! Прибывая в этом отеле, я в полной мере ощутила на себе, что в Индии гость это Бог! Мне сделали апгрейд и я получила шикарный номер на 70 этаже! Завтраки великолепные! Бассейн с пальмами на 40 этаже, тренажерный зал, сауна и замам, джакузи…просто восторг! До центра, где Мемориал Виктории на такси 200-300 рупий, попросите на ресепшн вызвать вам такси и они сделают это. Отношение персонала ровно такое как нужно, никто не выпрашивает чаевые, просто искренне заботятся о гостях. У меня было два дня в Калькутте, но я останусь еще на день, т.к. не успела еще насладиться всеми прелестями отеля и сходить в СПА.
Everything is fine except their bathroom basin design is so improper that water fall down out of basin because the tap is small and basin border is thick.
It was great trip to Darjeeling. Our room got upgraded by receptionist. She was very humble and kind. She given us the room with mountains view. All staffs were kind and helpful. It was great and comfortable stay. Views from hotel are amazing. Wish to stay again.
ยอดเยี่ยม
43 รีวิว
9.1/10
ราคาเริ่มต้น
BRL 176
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมอาหารเช้าในเบงกอลตะวันตก
รีวิวล่าสุดสำหรับโรงแรมในเบงกอลตะวันตก
ดูทั้งหมด
8.5/10
ดีมาก
ผผู้เข้าพักThis lovely hotel has fabulous staff who attend to the minutest details. The rooms are spacious, and the Legacy rooms are beautiful and give you an ultra-luxury feel. The food is fantastic, with an excellent choice of Bengali cuisine besides Indian and Continental options. Good pool and lovely central location
CCharlesLouisBest hotel in Kolkata.
Thanks Ani and all the team from the executive floor for the kindness and service.
Thanks for the lobby, doorman for smile and support.
See you next time.
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
HHtetwaiwaiI stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
ผผู้เข้าพักHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time