"Приехали в отель в 12 часов ночи, дверь в отель была закрыта. Номер телефона указанный на сайте был номером бота. На ресепшене никого не было. Нам потребовалось 4 часа, чтобы с помощью местных друзей дозвониться до представителя отеля. При этом на сайте указано, что стойка регистрации 24/7.
Днем в течении следующих нескольких дней на ресепшене тоже отсутствовал персонал, так что гости тоже не смогли бы заселиться. Очень странный сервис. НЕ РЕКОМЕНДУЮ!"
ผผู้เข้าพักPleasant atmosphere, great location, nice hotel staff, clean and well-designed room. The low score is for several reasons. All the websites that the hotel advertises state that there are slippers, a table, and the pictures also show an armchair. In reality, there are none, and the room was very small. The pictures do not reflect reality, and I stay in a lot of hotels. Second, we left at 8 in the morning and returned at 3 p.m. and the room was not cleaned. We didn't really need to clean, but to refill soap, towels, and basic things. It was impossible to call reception from the room, the phone didn't work. The reception didn't really understand when I was surprised that the room hadn't been cleaned until 3 p.m. After an exhausting morning and afternoon in the heat, I had to vacate the room for another hour and waited in the lobby and oops.. We went up to the room and it still hadn't been taken care of!!!. We spoke to the receptionist and it wasn't until around 5 p.m. that the room was tidied up. Any compensation? Forget it. Just exhausting and wasted time from my vacation. Too bad.
ผผู้เข้าพักGreat place. Clean . Basic rooms but has everything you need. Friendly staff and a great seating area outside. If you don't want a fancy hotel this place is really good. This would be an excellent place to make friends and meet people especially for the lone traveller. I was impressed by the sign saying sexual harassment will not be tolerated. Makes girls feel like they are in a safe space.
ผผู้เข้าพักGreat hotel especially the staff and the professional and welcoming attitude nothing was a problem
The room we had was of a very good size although the property is being refurbished and the swimming pool was not available <we where informed> prior to booking and on checking > nothing was a problem and that did not effect our trip
ผผู้เข้าพักThe hotel’s location is fantastic, right by the sea with direct access to the beach, which was a great plus. The food was excellent as well. The rooms were fairly clean, though a bit small. Unfortunately, there was an issue with the reservation – an overcharge due to a registration error. While the booking site was helpful and courteous, the hotel itself was unwilling to address the mistake or offer any form of compensation. Overall, while the location and amenities were impressive, the management's handling of the billing issue was disappointing.