Location perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
My 5th time staying at this hotel and I will be again. Absolutely love it, and the christmas vibe they have going on at the moment is spectacular! Always accommodating, comfy, clean and friendly.
I have also got quite fond of the family of ducks along the river side that seem to talk to me everytime I pass them! 😉
Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!
All the staff were very nice and attentive. Some but few weren’t well trained - a soiled damp towel for removal was left on the visitor’s bed
Although the hotel has been revamped, it still looks tired in places. Windows need replacing. Doors are chipped, Hangers for clothes all chipped. Small complaints but after redecorating these glaring oversights are now glaringly obvious
ผผู้เข้าพักWe were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
ผผู้เข้าพักAll the staff were very nice and attentive. Some but few weren’t well trained - a soiled damp towel for removal was left on the visitor’s bed
Although the hotel has been revamped, it still looks tired in places. Windows need replacing. Doors are chipped, Hangers for clothes all chipped. Small complaints but after redecorating these glaring oversights are now glaringly obvious
JJoJo1387My 5th time staying at this hotel and I will be again. Absolutely love it, and the christmas vibe they have going on at the moment is spectacular! Always accommodating, comfy, clean and friendly.
I have also got quite fond of the family of ducks along the river side that seem to talk to me everytime I pass them! 😉
NNeerodFriendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
ผผู้เข้าพักLocation perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
ผผู้เข้าพักPerfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!