โพสต์เมื่อ 22 พ.ย. 2025
Faiza Mat Saaid
Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 645,204
โพสต์เมื่อ 22 พ.ย. 2025|ห้องดีลักซ์
Faiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
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⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 1,041,655
โพสต์เมื่อ 29 ก.ย. 2024
ผู้เข้าพัก
The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 357,583
โพสต์เมื่อ 8 เม.ย. 2026
ผู้เข้าพัก
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 1,127,163
โพสต์เมื่อ 9 พ.ค. 2026
ผู้เข้าพัก
We had an amazing stay in the hotel. The service of DAFAM was amazing. They were very accommodating and helped us greatly. The rooms are spacious and clean in the non smoking area. Shower water was warm, but not hot.
The breakfast buffet is good! With amazing coffee
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 583,016
โพสต์เมื่อ 19 มิ.ย. 2025|ห้องซูพีเรียร์
ผู้เข้าพักThe location of the hotel is good, the check-in is clean and the room is clean.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 345,923
โพสต์เมื่อ 16 มี.ค. 2025|ห้องดีลักซ์ เตียงแฝด
xxlimเราเข้าพัก 2 คืน
โรงแรมตั้งอยู่ที่ซิมปัง 4
ห้องพักมีอาหารเช้าแบบบุฟเฟต์สำหรับ 2 ท่าน
ข้างๆ ร้านอาหารซึ่งตั้งอยู่ที่ชั้น 1 มีสระว่ายน้ำให้ลงเล่นน้ำได้
โรงแรมมีทั้งหมด 14 ชั้น รวมที่จอดรถใต้ดินและชั้นล่าง (ล็อบบี้)
ฝักบัวในห้องมีแรงดันน้ำดี
เครื่องปรับอากาศเย็นสบาย
การใช้ Grab สะดวกมาก สามารถสั่งอาหารและเดินทางได้ง่าย
ที่ตั้งอยู่ห่างจากสนามบินประมาณ 6 กิโลเมตร
ตรงข้ามกับร้านอาหารปาดังที่ดีที่สุด = Pagi Sore
ห้างสรรพสินค้าที่ดีที่สุด = Living World = ห่างออกไปประมาณ 7 กิโลเมตร
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 396,451
โพสต์เมื่อ 21 ส.ค. 2025|ห้องซูพีเรียร์ เตียงใหญ่ 1 เตียง
Lady .AI wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 1,029,994
โพสต์เมื่อ 24 ส.ค. 2025|ห้องซูพีเรียร์ เตียงควีน
ผู้ใช้ไม่ระบุชื่อห้องพักสวยงามและสะอาด อาหารเช้าอร่อยมาก ฉันขอแนะนำอย่างยิ่งให้พักที่นี่หากคุณวางแผนจะเดินทางไปเปกันบารู
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 419,771
โพสต์เมื่อ 22 พ.ย. 2025|ห้องเอ็กเซ็กคิวทีฟ
Faiza Mat SaaidThe location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:VND 777,354