Our stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
ผผู้ใช้ไม่ระบุชื่อVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
ผผู้เข้าพักOur stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
ZZetyZalefaWe are happy!!!!! The staff so kind and soft spoken.. we love the view… Masha Allah.. so beautifull.. event we stay at standard room, we also can get the beatiful view of Danau Toba.. the breakfast was delicious.. this is the first time im going to Indonesia and i can eat all the food.. excellent.. i also like the tour package for free…keep it up..next time if i going to danau toba again, i will stay at waterfall inside Taman Simalem Resort..in Shaa Allah
ผผู้เข้าพักWonderful stay – peaceful and comfortable
We had a very pleasant stay at Emerald Garden Stay. The place is clean, spacious, and very well maintained. The environment is quiet and relaxing, perfect for resting after a long day. The room was comfortable, with good air-conditioning and strong Wi-Fi.
The host was friendly and responsive, making check-in and communication very smooth. Location is convenient, with easy access to nearby shops and restaurants.
Overall, a great experience and good value for money. I would definitely recommend Emerald Garden Stay to friends and family, and would be happy to stay here again.
BbungaTempat pemandian langsung danaunya bagus tapi kamar menggunakan kipas, tidak dapat minum kemasan, kamar berbau lembab, lantai berpasir, tidak ada layanan bersih kamar. Sesuai harga lah🙏 foto yang diunggah view di bawah
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
ผผู้เข้าพักWonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
SSky Night 25Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.