”Perfect for a quick business trip. I was there for a oneday meeting, and everything went smoothly. I was particularly impressed with the cleanliness, and the food was excellent. A solid option for anyone travelling for work. I will be booking again.”
We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
1. all was very pleasant upon check in, greeted us well & the hotel lobby was what we expected, ablit dated but well maintained.
2. Room was good , amenities was on par with the 5* rating & bed was super comfortable.
3. Breakfast food selection was large & tasty overall, with many local & international selections. Coffee & Juice were superb. BrAVO!
4. The restaurant manager was super helpful when I had a problem, he followed up immediately to resolve it,
5. ONLY 1 BIG complain..Please buy a few super good quality steam iron & board, the one u have is really relay bad!!!
6. I would stay here again . Service was as per ACCORD standard .. Thank you.
At least if guest come 30 minutes before check-in time should be allowed. Every country allow 1 hour in advanced. Took 2 days continuous flights so much tired and the staff not allowing check-in because still 30 minutes remaining. And inside room condition also just so so.
ZZetyZalefaWe are happy!!!!! The staff so kind and soft spoken.. we love the view… Masha Allah.. so beautifull.. event we stay at standard room, we also can get the beatiful view of Danau Toba.. the breakfast was delicious.. this is the first time im going to Indonesia and i can eat all the food.. excellent.. i also like the tour package for free…keep it up..next time if i going to danau toba again, i will stay at waterfall inside Taman Simalem Resort..in Shaa Allah
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
ผผู้เข้าพักWonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
SSky Night 25Grand Sakura Hotel offers a comfortable and pleasant stay in the heart of Medan. The rooms are clean, spacious, and well-maintained, providing cozy beds, good air conditioning, and complete amenities that make guests feel at home. It is very suitable for families who want a relaxing environment after exploring the city. The staff are friendly, helpful, and always ready to assist with a warm smile. Overall, this hotel delivers great comfort and excellent service for a memorable family stay.