ผผู้เข้าพักLovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
ผผู้เข้าพักPoor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
ผผู้เข้าพักRoom by reception, very very noisy.
No soap and shower gel in the bathroom.
No hair dryer. Hotel wasn’t busy and there was plenty of rooms of the same one we booked but, they chose to stick us there. That room should oy be used when hotel is at capacity. Think the receptionist was only interested in upgrading us for an extra fee. She sort of blackmailed us, she said this is your room if you don’t upgrade, like wth
ผผู้เข้าพักI made the reservation at 12-07 arriving at about 3-15 - 3-30 and had requested an extra blanket but was told this was not possible because I had made the booking late and reception did not have any!! These are woodland cabins and I should have thought this would have been a common request and extra blankets readily available.
The cabin was heated by a movable electric heater that took hours to warm the cabin.
The doors closed with difficulty possibly because of repeated painting and there was paint over the metal handles. The outer door did not close from teh inside. There was no where to sit in the cabin and no free surface to set things as the only suitable surface, a desk, had a free standing TV on it. There was a wardrobe but it smelt fusty.
The food was good but the service was slow because the restaurant seemed understaffed with teh barman helping as a waiter.
The setting is beautiful and the staff are very pleasant. There is ample tea and coffee in teh room and a kettle.
ผผู้เข้าพักPark plaza is an exceptional service provider, excellent amenities, cleanliness is top-notch, its sound proofed, no noise, its a relaxing ambient, the chef and menu is delicious, ordered room service and it was very palatable and delicious!! Location is prime to the center and my event. Staff were amazing. Their contact system is top notch too. Loved it and had a beautiful one night. Hope to return again.