Place is very near to the Bus station which is the most important thing. Very polite and nice staff, accomodating and there is always someone in the desk when you need something. The place is clean, a bit old but still comfortable to sleep with. My kid is so happy, though it rained all throughout out visit. The only downside is no kettle for hot water when we want a hot drink. But our stay is still a pleasant experience for us.
Great location for our stay, central for what we were there for. Pricey for what you get but for the time of year it was to be expected. This was a very rare mother/daughter night away for my daughters 15th birthday, info as added to our “special occasion section” upon booking but sadly no note or card upon arrival. Hotel was spotless but our room (209) had a potent stench of sewerage upon check in. Bed was SO comfy which was a plus. S
Holiday Inn Express Bradford offers clean, comfortable rooms and great value for money. The staff are friendly and efficient, and breakfast has a good variety for a quick start to the day. The location is ideal, especially if you’re visiting the nearby leisure complex or heading into the city centre.
During my stay, one of the staff members went out of their way to help when I realised I’d forgotten my charger—they found a spare at reception and saved my evening. That small gesture really added a personal touch and made the stay feel even more welcoming. Overall, it’s a reliable and hassle-free place to stay for a short trip.
Stayed for my business Travel.
Hotel are strategically located and easy access to Train and restaurant. In term of room really good for business travel. Solid table and chairs for comfortable working environment in the room.
In term of room service really bad. No response on phone call. They purposely cancelled out the call especially for enquiry with front desk and for room services. Really disappointed.
From the moment I arrived until the second I left I felt truly taken care of. The staff were incredibly friendly the room was spotless The bed was unbelievably comfortable. Everything was perfect and exceeded my expectations.
This was hands down one of the best hotel experiences I’ve ever had. I can’t wait to come back. Highly highly recommend. Thank you Hilton for the amazing stay!
I requested a quiet room , which when I arrived was happy to see I was on the 5th floor . After the event I attended I came back to my room and was very upset to be met by very loud music blaring into the room from outside , this continued all night and stopped at 5am . I managed 1hours sleep , I was mortified . This ruined my experience.
I booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds
ผผู้เข้าพักLovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol
To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5
ผผู้เข้าพักPoor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
ผผู้เข้าพักRoom by reception, very very noisy.
No soap and shower gel in the bathroom.
No hair dryer. Hotel wasn’t busy and there was plenty of rooms of the same one we booked but, they chose to stick us there. That room should oy be used when hotel is at capacity. Think the receptionist was only interested in upgrading us for an extra fee. She sort of blackmailed us, she said this is your room if you don’t upgrade, like wth
TTara salisburyI booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds
ผผู้เข้าพักLovely hotel in great location.
The TV streaming was below par. BBC iPlayer unavailable an extraordinary omission and YouTube dropped offline after a minute or so after several attempts it became unusable.