We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
First time using Holiday Inn
Good things are
Spacious room with great standard
Comfortable and clean bed & pillows , and towels ( a big and a small for one person each )
Has kettle and tea/ coffee with treats ( biscuits)
Has a hair dryer and an iron with an iron board inside the wardrobe.
It has a round table and a sofa chair on top of a worktop table and chair .
It has a small gym , a swimming pool and jacuzzi .
Can include breakfast and dinner ( has restaurant) and can order to the room ( room service)
I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options!
Bad things
Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor.
Kettle has no sieve ( may be broken before me. )
The sofa chair has a stain before me .
Overall very good service and great room and has good facilities.
Nice old style grand hotel & well situated. Reception area is nice but check in was slow. I had rung & requested adjacent rooms - allocated rooms 132 & 134 presuming my request had been noted, disappointed to find that they were nowhere near one another. One room was large, bright & airy the other was small, dark & outdated 😩
Breakfast offered a good selection of food but service was chaotic.
Nice hotel but could be better organised and rooms need refurbishing.
Stayed one night for business. The room was an adapted room so plenty of space.
The bed and pillows however I found to be very uncomfortable, one of the worst nights sleep I’ve had in a long time
Reception/bar staff are very helpful, cleanliness is on point all throughout the hotel
The location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there.
The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed.
If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again.
One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better.
I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.
⭐️⭐️⭐️⭐️⭐️
I recently stayed at the Hilton Hotel in Blackpool and had a thoroughly enjoyable experience. The staff were warm and welcoming from the moment I arrived, and nothing was too much trouble. My room was comfortable, clean, and well-equipped, offering everything I needed for a relaxing stay.
The hotel’s location is excellent, with lovely views and easy access to the seafront and local attractions. Breakfast was delicious with plenty of choice, and the service was efficient throughout.
Overall, I had a wonderful stay and would happily return. Highly recommended for anyone visiting Blackpool.
ดีมาก
70 รีวิว
8.1/10
ราคาเริ่มต้น
PHP 4,348
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ดูทั้งหมด
7.1/10
LLunaBunnyThe location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there.
The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed.
If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again.
One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better.
I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.
ผผู้เข้าพักomg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
ผผู้เข้าพักNorbreck is one of my happy places 😁 I have enjoyed every stay i have had so far ...I will continue yo have stays at Norbreck as it helps with my mental health after loosing both parents recently and me having a break down .. totally heartbroken 💔 thankyou for your services .. 10/10 overall 😁💙💯
SShankarWe stay in 1 night room no 1 room is big and good size but toilet is dirty toilet smell come in room and whole night sound come from I think swimming pool out side room is soo dirty health and hygiene
ผผู้เข้าพักNice old style grand hotel & well situated. Reception area is nice but check in was slow. I had rung & requested adjacent rooms - allocated rooms 132 & 134 presuming my request had been noted, disappointed to find that they were nowhere near one another. One room was large, bright & airy the other was small, dark & outdated 😩
Breakfast offered a good selection of food but service was chaotic.
Nice hotel but could be better organised and rooms need refurbishing.
PP40ULWThe hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
ผผู้เข้าพักThe hotel is grand, but dated.
It’s in a lovely position on the promenade and Gynn Square tram stop directly opposite.
There is a Premier shop just around the corner for essential items.
The room wasn’t ready, despite me being quite a bit past check in time, but the staff quickly rectified in a friendly and efficient manner.
The room was adequate and clean. Great to have an iron and ironing board. Nice touch!
I didn’t eat there, but had plenty of bits to make a drink in room.
TV in room and felt quite at home with the distant sounds of the seagulls reminding me I was at the seaside.
Happy days.