No air conditioning so very humi and hot in room. Toilet was hard to flush. Plugs too far to charge on a table or stand. You need to unplug things to get closer. Overall better than the travel lodge and Premier inn nearby.
The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
Feeling easy and comfortable with all basic supplies available. Although the couch in the room is a bit worn, overall it is a nice experience. Lobby Christmas decoration is decent and festive, great and enjoyable atmosphere!
Fabulous location, if you need the airport. But, you have to bus/cab/drive into Southend/Rayleigh/wherever if not wanting the airport.
15min walk to various eateries, if you don't want to eat in the hotel, like Toby Carvery, Hungry Horse, African, fish and chips.
Majority of staff seen were happy and chatty, nice to see.
5* breakfast, would definitely recommend as had lots of choice.
Room was clean, included bed, desk, chair, armchair, safe, kettle, iron, toiletries, bath&shower.
Me and my daughter had a lovely stay. We slept very well, the bed were very comfortable and pillows and the room was lovely and clean and had everything in there we needed. We were both very happy.
Swimming pool was lovely just needs modernising and floors cleaned as were dirty. However, over all very pleased and love to stay again.
The hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
Was a really nice hotel very quiet and very clean! Staff for check in were really friendly and the place was cheap too! The rooms are very big with a lot of space, balcony area was good to relax on too with good views of the city center
I would have given a high score but the sheer noise, disruption and pure havoc caused by disgusting residents having fighting matches in the rooms and corridor close to our room made the stay horrible. The staff were great I trying to deal with terrible guests but the noise still continued and doors regularly slammed hard. Didn’t sleep well at all
ผผู้เข้าพักChecking in was easy and the man was so nice.
Room was ideal, requested a runway view and that definitely ticked that box.
Breakfast had plenty of options, cold salad, ham and cheese, hot scrambled egg, bacon, sausages (standard and vegetarian), hash browns, beans, cereals, seeds, yogurt, a couple Danishes and then there was 'make your own' waffles (just like in the States)
PPlayful+JoyfulThe hotel service is good. Just the restaurant and bar at the hotel is opened from 5-9pm. If you drive , the hotel offers parking. It’s not a problem for you that no restaurants around the hotel.
Anyway, the hotel meets everything you need.
I love the most is the senses of fire safety. Many fire extinguishers in the corridors of the hotel.
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักGood on value for money. peaceful location and environment, comfortable stay, helpful staff. Found a spider and a few insects in the washroom, they can definitely do better with cleanliness. asked housekeeping for a general room clean up while I was out and they emptied the bins and all but beds were not made. I left my Apple Watch accidentally in the room and when I came back it was still there . So good honest staff.
Ggudetama_travelsThe swimming pool appeared quite big, although we didn't get a chance to use it. Our room was fairly roomy for two people, but with our group of four, it felt a bit crowded. It's worth noting that if you have heavy luggage, you might want to avoid booking a room on the top floor (second floor), as there are no lifts available in this hotel. The bathroom provided only shampoo and body wash, so you might need to bring or purchase your own conditioner.
The breakfast exceeded my expectations. Despite anticipating a traditional British offering, I was pleasantly surprised by the variety available, including English hot meals, a salad bar, a selection of cereals (there was Alpen!), milk alternatives (I particularly enjoyed the Oatly), and two coffee machines.
Their breakfast was so impressive that I will definitely consider staying at this hotel again when I visit Colchester next time.
ผผู้เข้าพักThe room was good- clean, well equipped, + biscuits provided as well as tea and coffee! Can't fault it.
Can't comment on the breakfast (included in room price) as its not available at weekends until after 8.30 and I had to be elsewhere by then. From 7.00 in the week.
The thing that let the place down was the parking - or more the point , the lack of it. There must be 40 rooms but only space for 4 cars! All the other car parks around and there are plenty, had max 4 hour stay limit signs on display. Rather than risk a parking charge / fine I found some on-road parking 5 mins walk away and hoped the car would be still there in the morning (it was). If you want a chance for the 4 places you'll need to get there early afternoon - its bedlam there in the evening with the other pub and food outlet customers vying for space, well it was on Friday and Saturday evenings.