Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
No air conditioning so very humi and hot in room. Toilet was hard to flush. Plugs too far to charge on a table or stand. You need to unplug things to get closer. Overall better than the travel lodge and Premier inn nearby.
The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
Super comfortable bed, lovely shower great place to stop prior to early morning flight. Staff were friendly and helpful just some mechanical and thudding noises in VERY early morning that awoke me as a light sleeper otherwise all great.
Location pretty grim as it’s next to the Dartford Bridge and Tunnel. But once you are in you can forget about that as the rooms are decent and spacious, the restaurant is excellent for an evening meal and the breakfast is good value particularly if you go for the meal deal for dinner and breakfast. A good stay overall.
What I love about this hotel is the conveniece to Southend airport, only few mins walk. It’s basic but clean and tidy, also it provides soft bed and pillows to guarantee you of a goodnight sleep. Coffee is available at the reception area if you need to check out too early for your flight. Great experience and would definitely stay again whenever I have another flight from SEN.
Price was competitive, however the location is surrounded by road works, herras fencing and temporary footpaths.
The TV signal was poor, making it unwatchable. The cistern in the toilet was running all night.
I won't be back
We booked a compact double at an extremely good price so the room was small as expected but it had everything we needed.
The breakfasts were excellent and i loved that they served til 10am. I loved the vibrant quirky look of the public areas. Our room overlooked the estuary and was at the end of the corridor. Lovely and warm and relatively quiet
My only gripe were the loud fan in the ensuite and the inability to have a softer night light. The nascerator toilet was also very loud .
For the money we were delughted with the service , location and amrnities
Was a really nice hotel very quiet and very clean! Staff for check in were really friendly and the place was cheap too! The rooms are very big with a lot of space, balcony area was good to relax on too with good views of the city center
BBernsterVery quiet area you could swarm an apocalypse had happened
If you require medication put in the fridge ask the female receptionist the male is nasty and just outright refused
Breakfast is good and restaurant attached to hotel is good
Also Manager of restaurant is great
Not far from station 10 minute walk with tunnel under road
PPhoenix969Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักGood on value for money. peaceful location and environment, comfortable stay, helpful staff. Found a spider and a few insects in the washroom, they can definitely do better with cleanliness. asked housekeeping for a general room clean up while I was out and they emptied the bins and all but beds were not made. I left my Apple Watch accidentally in the room and when I came back it was still there . So good honest staff.
ผผู้เข้าพักI booked a last minute night away with the children: afternoon tea followed by an overnight. The afternoon tea was delicious and I was really well catered for as a vegan diner. The Grand Hall was a beautiful setting for afternoon tea. The children also loved their food - the sandwiches were much simpler for the children and they got seconds based on how delicious they were. Our room was large and had a sofa bed and a cot bed. We enjoyed playing in the grounds including the play area, outdoor chess, boules, the scavenger hunt and the fitness trail. My son also loved playing football in the garden - he was excited that there were goals set up. We had dinner in The Fox Bar and had drinks and played cards in the Grand Hall afterwards. Breakfast the next morning was delicious. We were really excited to find newts in the pond. They would love to stay again. I would love to come for an overnight with my partner to experience it differently without the children.