This is my first time at this hotel. The location is excellent. I was pleasantly surprised by the well-maintained gardens, and the sea is clean in front of the hotel's beach. The staff is generally professional and welcoming. The ”luxury” of the beautiful entrance at reception level should also be reflected in the « superior rooms », it needs renovation, especially compared to a 5-star Tunisian hotel (ie The résidence hôtel not far from Verdi). We greatly appreciated the service and the extensive breakfast buffet, but not the à la carte restaurant, unfortunately it was a bad experience for our first night even though they tried to be nice, missing professionalism. Very good service at the souvenir shop. For the price I paid, I’m satisfied.
Visited during Ramadan which is challenging for the local staff, nevertheless everything and everybody met our expectations! A special thank you to Houcine during breakfast who was very tentative and welcoming every day, it was a joy to visit the breakfast buffet every day.
Vorsicht beim bezahlen! Einzelne Mitarbeiterinnen in der Rezeption kennen dieeigene Buchaltung nicht gut genug. Obwohl der Zimmerpreis Wochen im Voraus bezahlt wurde, wir der Zimmerpreis beim Aus-checken nochmals verlangt! Unbedingt einen bezahlt Nachweis mitführen. Bei mir gab es längere Diskussionen darum. Sehr ärgerlich...
We had a wonderful stay at the Nine Lifestyle Experience. The rooms were beautiful and the location was just great. We walked to many things, but public transportation and tours were also close by. The food and hospitality were really outstanding and we could each eat on our own schedule. We would certainly stay there again next time we are in Tunisia. 🌟🌟🌟🌟🌟
Clean, modern hotel situated about a fifteen minute drive from the airport. There is a bar and restaurant on site and the Bellini bar next door is a good option for food too.
ผผู้เข้าพักVorsicht beim bezahlen! Einzelne Mitarbeiterinnen in der Rezeption kennen dieeigene Buchaltung nicht gut genug. Obwohl der Zimmerpreis Wochen im Voraus bezahlt wurde, wir der Zimmerpreis beim Aus-checken nochmals verlangt! Unbedingt einen bezahlt Nachweis mitführen. Bei mir gab es längere Diskussionen darum. Sehr ärgerlich...
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
ผผู้เข้าพักVisited during Ramadan which is challenging for the local staff, nevertheless everything and everybody met our expectations! A special thank you to Houcine during breakfast who was very tentative and welcoming every day, it was a joy to visit the breakfast buffet every day.
ผผู้เข้าพักIf u look for luxury tis aint for u.hotel is a bit old. But if u want relax close to nature private beach less ppl gym swim still affordable. I would recommend tis hotel. I walk to four seasons every morning during my stay.long walk on quiet beach.be patience when u in Tunisia.check in is a bit slow.but she’s a nice lady did found me a good room. I had a lovely stay.
ผผู้เข้าพักIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.