ผผู้เข้าพักWe stayed at Verdi recently for 5 nights. I will say the value for money is excellent however this is not a 5 star hotel by any means.
I paid for a sea or pool view room and was given a room with neither and a scaffolding outside (see picture).
The food was very average and no where near 5 star quality. Unsure if it was because we visiting at off peak times but the buffet was very limited compared to other all inclusives I’ve been to.
The service at the beach bar was terrible they took ages to serve us and funnily enough were very speedy to hand us the check and get their money and back to slow / nonexistent to give us our change. We ordered drinks and were waiting to be served food and I saw our waiter sitting on a bar stool smoking a cigarette not even looking like an employee ( he didn’t deserve the tip he essentially stole by not giving us our change).
The pool and beach were lovely and very relaxing and it is an excellent location to go out and see the attractions and restaurants in Carthage and La Marsa.
The room was the most disappointing we had our room cleaned and left with no towels two days in a row and had to go down to the lobby and ask for towels.
We also got locked out on our balcony as the balcony door locked whilst we were out there on our own and there is no handle on the door on the outside. It’s obvious the rooms are outdated and need to be refurbished and the cleaning service needs to be better and provide what is advertised.
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
ผผู้เข้าพักInsgesamt hat mir mein Aufenthalt im Hotel gut gefallen. Besonders beeindruckt haben mich die Sauberkeit der Zimmer und die Freundlichkeit des Personals.
MMahmoud BenlaminCleanliness needs to be addressed as the pillow and bed sheet have some stains, the hot water is inconsistent also we asked for in room iron but they couldn't provide,
Overall for this price I don't recommend it.
ผผู้เข้าพักIf u look for luxury tis aint for u.hotel is a bit old. But if u want relax close to nature private beach less ppl gym swim still affordable. I would recommend tis hotel. I walk to four seasons every morning during my stay.long walk on quiet beach.be patience when u in Tunisia.check in is a bit slow.but she’s a nice lady did found me a good room. I had a lovely stay.