This trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
The room was very clean and ready,My complaint is that the toilet set to close to the floor,perfect for a 4 year old not a 65 year old who recently had knee replacement surgery.And the other problem was no pressure in shower.
ผผู้เข้าพักI received excellent customer service from the entire staff. From the time of check in, room service staff, breakfast, through to check out. The room itself is outdated and needs work in the restroom like the air vent is coming away from the wall sink, toilet and bath tub needs to be upgraded. I slept well in the king sized bed with comfortable sheets and pillows. Easy access to wifi.
EEdwin AlicesThe location is excellent. They are at the beach, and it is nice. The room facilities are dated. The shower drain was very slow, and the bathroom is very small and dated. The breakfast is ok, hot only if using the microwave. Compared to other places and hotels, the rates are reasonable given its location and having its own parking. The staff was nice and friendly.
ผผู้เข้าพักไม่ใช่โรงแรมที่ทําลูกบอลตก Trip. Com ไม่สามารถพาฉันเข้าไปในห้องของฉันได้เพราะพวกเขาจะไม่ฟังพนักงาน Comfort Inn เพื่อทําให้การจองผ่านระบบของพวกเขา ฉันถูกกดดันเพราะฉันกําลังจะไปงานแต่งงานและต้องอาบน้ํา
ผผู้เข้าพักThe room was very clean and ready,My complaint is that the toilet set to close to the floor,perfect for a 4 year old not a 65 year old who recently had knee replacement surgery.And the other problem was no pressure in shower.