ผผู้เข้าพักMost of the staff do not speak English at all! Only the guys at the reception speak good English and all questions had to be resolved with them, including the restaurant menu - no one in the restaurant, even with my use of a Chinese online translator, could help me with questions about the menu and when I asked the person at the reception to help me understand the menu, it turned out that the kitchen could not cook either the first course from the menu or the second. With dietary restrictions and allergies, you can die of hunger here.
I consider it unacceptable to have non-English-speaking staff in a franchise of an English establishment.
The cook at breakfast talks on the phone right at the place where food is prepared during breakfast. I wanted to ask him a question about the dishes on the first day - he was texting on the phone, on the second day he was directly talking on the phone.
The dishes at breakfast are either not named at all or are named only in Chinese.
There was no seller in the store at the hotel no matter how many times I went in to buy a T-shirt. In the end, I tried on what I was interested in at the store, chose it and went to the reception to pay for it. The next day, a salesperson appeared in the store and told me that the T-shirt I bought the day before had a 20% discount for a month, but when I paid for it, I paid it full price and thus I was deceived by 20% of the cost of the T-shirt and did not give any receipt.
The pool is very small and not deep for such a huge hotel. If there is someone else in the pool besides your partner, there is not enough space.
The sea near the hotel is dirty. Nothing is suitable for swimming - there are no sun loungers, there is no space on the beach specifically for the guests of the hotel. The beach is across the road from the hotel.
There was only one coffee machine at breakfast and it didn't work both days. You could ask a restaurant worker for coffee.
The hotel by the way has a cool energetic staff and that's nice. The room cleaning is high-quality.
There are renovations going on at the hotel and guests can't use all the hotel areas.
โรงแรมใน Jinshitan National Holiday Resort, ต้าเหลียน
ราคาต่อคืนเริ่มต้น:BRL 347
9.6/10
ดีเลิศ
ผผู้เข้าพักThe place is very convenient, clean, and fully equipped. There’s a washing machine, electric stove, microwave, and the shower gel and lotion smell amazing!
The front desk staff are the sweetest — always smiling and very kind. I’ll definitely stay here again!