ผผู้เข้าพักService was terrible. Check in was at 4:00 pm and we were still waiting to get into our room at 4:30 with multiple other people. They finally put us in a different room and the must have forgotten to change the other person’s room because someone else tried to get in our room with a card key! Thank god I had flipped the inside lock. This apparently happened to another person as well. Checking reviews later we learned this a chronic problem with this hotel. While sitting in the lobby waiting we witnessed multiple customers complaining to the front desk about various issues. Also there was a hidden charge of $20 per day to park. This needs to be fixed on your website as it says parking is free. We will never return to this hotel.
ผผู้เข้าพักWe were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.