The hotel is in a nice location and convenient to the interstate. The restaurant and bar isn’t very big. The staff is very friendly. The only complaint was some of the guests were noisy early in the morning.
Service was terrible. Check in was at 4:00 pm and we were still waiting to get into our room at 4:30 with multiple other people. They finally put us in a different room and the must have forgotten to change the other person’s room because someone else tried to get in our room with a card key! Thank god I had flipped the inside lock. This apparently happened to another person as well. Checking reviews later we learned this a chronic problem with this hotel. While sitting in the lobby waiting we witnessed multiple customers complaining to the front desk about various issues. Also there was a hidden charge of $20 per day to park. This needs to be fixed on your website as it says parking is free. We will never return to this hotel.
The lobby is beautiful. Check in was quick and easy. There is a $50 deposit for any damages that is returned to you after check out (3-4 business days). We arrived during their happy hour. Each adult got 2 free drinks and complementary snacks. The rooms were comfortable and spacious. The shower was nice and big and had plenty of hot water.But there wasn't much water pressure. The beds were comfortable and the room was very clean. The indoor pool was warm and very spacious. They have a kitchen here and the food was pretty good compared to the pricing. The breakfast was amazing.There were many different options for you to choose from, including a fresh omelet stand. I would definitely stay here again for business and pleasure.