The hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
EXCELLENT AFFORDABLE ACCOMMODATION. My mother checked in a couple of days just before Christmas as she had to undergo an important medical check up at the Cebu Doctors Hospital which is just a two-minute walking distance away. This hotel is the newest addition to hospitality facilities within the Capitol Site area. Although dubbed “mini” in size, the room is visibly spacious for double occupancy, provided with very clean private toilet with hot and cold bath, open type clothes cabinet with shelves for things, and a built-in safety deposit box. Their dining area, which is accessible by stairs or by elevator at the second floor, serves free breakfast, affordable combo meals, and free drinking water to fill the pitcher in the hotel room. The dining hall also has a billiards table and entertainment area. Being located in the heart of the bustling City of Cebu, a traveller can transact business with nearby Government offices, stroll and score one’s favorites at popular shopping malls of Ayala, SM, and Robinsons, dine at restaurants just beside the hotel, and explore notable tourist spots within and beyond the city. For those traveling with vehicles, there is also a huge and secured parking area located just obliquely across the hotel. Highly recommended for family, workers, students, and business travelers alike who value excellent affordable accommodation.
We enjoyed our 4 nights stay in savoy,though the rooms are not that spacious,but enough to move around with luggages, the food is also tasty, everyday they have different menus,the amenities and the view, on the 18th floor is wow...you can see the landscape of cebu by day and by night..memorable indeed..we enjoyed our pool and beach time too.. we will definitely come back again, all the staffs are so nice and polite..special thanks to the feont desk Jeremy, we enjoyed our last 2 nights stay because of him.
Hotel is about 1.8 km from Alona Beach, and they provide a free shuttle service. The place is quiet and great for a good night’s sleep. The room was clean, though there’s still room for improvement. Staff were friendly, and the swimming pool was nice. Breakfast is à la carte with limited choices and mainly Filipino style. I also received a free upgrade to a family room, which was a nice surprise.
One suggestion for the hotel: prepare a clearer and better floor map for the rooms — your customers will appreciate it.
We booked 2 nights In the Business class suite it was my bday & after typhoon tino . I’ve been staying in Radisson since 2010 & there service never change. Still very accommodating, friendly & helpful.. except for this one staff in the business class lounge . I arrived 2 min early in the lounge and I start to put food on my plate and he stopped me and literally told me U CANT eat yet As it’s not 5pm sharp!! And he literally pass by me and served water on all the guests glass except me!! The next morning my family went before 7am and all staffs are nice and He wasn’t there and snack time they went early again and he was so nice to them and served them water and coffee.. at evening I went with my whole family and he smiled at me and ddnt serve us water again!! Hes a lil chubby and Chinese eyes wearing black uniform . The reception guy blue uniform is very nice & he was so friendly and accommodating to all of us. My mom is a 71yr old senior & sometimes she needs help but this reception guy was really helpful except for that one rude staff
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
GGIAN PATRICK PILII had a wonderful stay at Fili Hotel and was truly impressed from start to finish. The hotel is beautifully designed, with modern interiors and a luxurious yet comfortable atmosphere. Every detail, from the lobby to the rooms, feels thoughtfully curated and elegant.
The room was spotless, spacious, and very comfortable. The bed was incredibly cozy, and the amenities provided made the stay even more convenient and relaxing. I also appreciated the peaceful ambiance, which made it easy to unwind.
The staff were exceptional—friendly, professional, and always ready to help with a warm smile. Their hospitality truly made the experience memorable.
The breakfast offered a wide variety of choices, which I appreciated. While there were many options available, I feel there is still a little room for improvement in terms of selection and variety. That said, the food was fresh and nicely prepared.
Overall, Fili Hotel exceeded my expectations. I would highly recommend it to anyone visiting Cebu, and I’m definitely looking forward to staying here again!
ผผู้เข้าพักHenann lagoon Bora และ henann alona panglao นั้นยอดเยี่ยมมาก 👌👌 แต่ trip.com ไม่แนะนํา Nung nalaman ni trip na British national Kasama ko Ang daming nabago sa 2bookings ko Malala halos na double costnyeemas
ผผู้ใช้ไม่ระบุชื่อStayed with my toddler for one night. Hotel room was great and clean but their service sucks. I requested to borrow utensils but they never came. Aqua play was closed due to maintenance. Playroom was not free for the type of booking that I availed which sucks cos it says on the fine print that it’s free. It made my toddler so disappointed cos of wrong info. Beach was dirty and low tide when we came. Swimming pool was dirty. The only highlight i guess was the breakfast buffet, lots to choose from and delicious.. but overall it’s kid friendly, although we just came in at the wrong time. Some facilities needs some maintenance and some Korean guests needs to know where the trash bin is located. Ts